Sentinel Gold

benkingcopy

Is sentinel gold a CPP affiliate? Can I re-claim from them?
Thanks

dunstonh

There is nothing wrong with having Sentinal. The whole issue is whether it was sold to you correctly or not. That can apply to any product going.

If you were mis-sold it then you complain. It is as simple as that.

benkingcopy

Thanks, but how do I know that? & does it fall under the CPP umbrella?

dunstonh

There is no CPP umbrella. Just as the PPI issue is a not actually about the PPI. The issue is about how they were sold. Both products can be suitable and correct to have. However, both have had high proportions of mis-sales.

So, were you mis-sold it or not?

The period with concerns is between January 2005 and March 2011. If you wanted it then its not mis-sold. If it was sold to you with false representation then it was mis-sold.

BC_KT

Sentinel Gold is a similar product but is sold by an entirely different company (Affinion) with absolutely nothing to do with CPP Ltd. The FCA review has not included Affinion so it does not fall under the so-called "umbrella". If you still think your policy was missold then by all means have a go at it, but you would certainly need genuine complaint reasons.