Problem with balance transfer

SteveOh_2

Hi
I've just transfered two balances to "Citi Bank" (new account).
It tooks four weeks to complete and when i recieved the card, "Citi" had only taken the lesser of the two balances. When i called they said that the second balance wasnt transfered because it would of taken me over my credit limit. I told them I wouldnt of taken the card out if I had known they would set the limit at such a low amount. They said there was nothing i sound do and i cant cancel the card as the amount has already been transfered.
Surely they are wrong!! I filled out the application and they knew the two amounts I wanted to transfer from the start. They transfered the smaller of the two amounts and hadnt mentioned the problem with the other at all.

I am waiting for a return call from a supervisor.

Can anyone offer any help??

Thanks in advance

smartsaver

Hi Steve

Sorry to say they are right. They can set the credit limit to what tthey want and it is up to you to keep payments going on existing cards until the BT has gone through.

I would try to take out another card. I assume this is debt and not stoozing? Never rely on a credit limit being high enough to accept a debt until you have it confirmed

We have just taken out a card with IF (Intelligent Finance) and they gave me a decision and credit limit when I applied online


Hope this helps.

SteveOh_2

Thanks for the speedy reply

Oh well.... you live and learn.. I'm going to pay off the small balance they have transfered and close the card.

Hopefully it has cost them a lot in admin costs...

smartsaver

SteveOh wrote:

I'm going to pay off the small balance they have transfered and close the card.

Hopefully it has cost them a lot in admin costs...

I would'nt close the account but keep it going for the 0% period. They have done a credit check on you now and you have the money at 0% how ever little. Don't cut off your nose to spite your face! You can make some money from them now and get your own back. A big organisation isn't going to worry about losing a customer with a low credit limit.

Keep the card going however tempting it is to close... Revenge is a dish best served cold..

deemy2004

Maybe in future do 1 balance transfer and they would then transfer upto your credit limit. Or give you a call.