Can anyone please help with our job ?

hilda1

Hi,

I and many others are working in an environment, where we have have to manually enter numbers into a calculator in order to give redress amounts to customers. Yep....I readily and sincerely admit that I work within a bank but I am only on a 3 month contract so please help if possible.

We are given scanned statements (Jpeg , bitmaps, etc.) where we have to manually enter figs for the calculator.

Surely there must be an application and/or software which enables scanned images to be put on a relational and indexed database to enable for a more automated calc to be generated ?

Any help would be much apprecaied as I, and many others, are just getting a bit [EMAIL="p@@d"]p@@d[/EMAIL] with thes calcs.

Many thanks.

closed

Ignoring the politics and costs of getting a bank to adopt a new computer system, OCR of numbers, especially handwritten isn't a perfect science.

RobTang

As much as I hate to say it....

It really doesn't work unless they forms and in an exact format (ie like cheques) and even then big documents would need human oversight.

The TCO of that system would be good deal more expensive then just to hire you to it.

forgotmyname

Even cheques can be read wrongly it seems. I had to tell a customer i was delivering to that he had to pay cash before i could offload.

He went mad, Showed me proof of the cheque he sent for the monthly account. Seems somewhere along the lines the account department entered a few hundred £ instead of the thousands actually written on the cheque.

If you hate doing it that much maybe time for a career change?

The_Magnificent_Spoon

Sorry Hilda,

But the others are spot on. While it would be possible to develop such a system, I would expect there wouldn't be any developers willing to take on such a task.

First, accountability. If it scans incorrectly and misses a decimal point, it will be a factor of 100x wrong. Somebody would be accountable for this - the developer would refute this, so it would need human oversight anyway.

Second, TCO. As a very specific application, it would be costly to develop and maintain. Cheaper to just pay humans. Especially as its for a bank, any developer would instantly triple their prices.

johnmc

It is perfectly possible for your employer to extract the data into a flat file which can then be imported or mail merged.

That would take a fraction of the time .......... and a fraction of the manpower.

Whilst it may be a PITA their lack of know how is keeping you employed.

Sparhawke

Why would you and others want to be fired when these calculators take over your jobs?

It might be possible to do but as has been said it is all about accountability and liability costs, it is cheaper just to hire people to do the job than first get someone to create the program, test it, roll it out and have it fail on the first handwriting check and every single one thereafter.