PC world Croydon

shaun_from_Africa

I had to return a faulty item to PC world earlier today and as I made the original purchase a couple of months ago, I fully expected to be given the "you will have to take it up with the manufacturer" speech

This didn't happen and the only thing I was asked was did I want a new unit (modem/router) or a refund. There was no testing of the item I took back and they just took me at my word that the modem didn't work (in fact, they didn't even open the box to see what was inside).

PC World often get bad reviews on here so I was pleasantly surprised with their customer service.

Blackbeard_of_Perranporth

Don't come round here spouting off, and acting like that!

mattyprice4004

OP must work for them...

shaun_from_Africa

I've got some standards. (fairly low I'll admit, but they are there).

whitegoods_engineer

Judging by my poor experience with PCW/Currys Apsley some time ago, I now avoid them as much as possible unless I need something urgently or cannot get the same product elsewhere.