Ticket prices reduced since purchase

Damzel_in_a_dress

I recently bought some tickets online for a conference. However I have just found out that they have been considerable reduced (£40+:mad:) so would like the difference refunding but have only been offered a free upgrade. My question is what are my rights in this situation as I have read the T&Cs but can't find any reference to procedures in such circumstances?

The only thing mentioned in the T&Cs is if you request a refund for tickets you will get a credit note, but I am not requesting a full refund for the ticket just the difference. Can I insist on the difference in cash?

Thank you

Own_My_Own

No you can't. Just in the same way the company that sold them to you can't ask for more money if the ticket price goes up.

ETA But as you posted and signed straight out,(within one minute) I think you know that already.

InsideInsurance

Almost everything is sold at different prices via different channels and at different times.

Last minute holidays are almost always the cheapest but you tend to be restricted as to whats available, if anything.

Book very early and get a discount. Book in the middle and pay top dollar but be assured of getting what you want. Book late and pay the least but risk not being able to book at all.

Paully232000

I wouldn't imagine that you can.
I once was looking to book a holiday with Thomas Cook and looked at it on the Sunday, but couldn't book at the time as I wanted to speak to my partner and work on the Monday.

In the end booked in on the following Tuesday and was £500 cheaper than it was two days earlier. The chance you take as it could have been more expensive two days later, but I just got lucky.

It is all about supply and demand, and the holiday was for two days after i booked it and would imagine that the company getting money for it was better than getting nothing, and is the same in your case.

JReacher1

Own_My_Own wrote: »

ETA But as you posted and signed straight out,(within one minute) I think you know that already.

I didn't realise on this site you were expected to stay logged in for a significant amount of time or you couldn't ask for help

bris

There is no rights for a refund, but you could ask and they may give the difference back for goodwill, highly doubtful though as the prices for this type of event gets cheaper the closer it gets.

Damzel_in_a_dress

Thanks to those of you who provided helpful feedback. It's just that I have never heard of ticket prices to academic conferences being dropped as they are usually a set price which is quite different to entertainment events. I suppose I can't lose anything by asking and perhaps as suggested they may offer a gesture of goodwill.

Am I allowed to log out now or do I have to remain online any longer???

somethingcorporate

I'd suggest they are dropping the price to encourage more people to attend, they may be having problems shifting places at the higher amount.

As has been pointed out you have no rights to the difference but the free upgrade is a good result.

Paully232000

Damzel_in_a_dress wrote: »

Thanks to those of you who provided helpful feedback. It's just that I have never heard of ticket prices to academic conferences being dropped as they are usually a set price which is quite different to entertainment events. I suppose I can't lose anything by asking and perhaps as suggested they may offer a gesture of goodwill.

Am I allowed to log out now or do I have to remain online any longer???

I have never seen academic conferences get cheaper closer to the event either, usually have an early bird price and then a more expensive fixed price. Possibly as funding in academia is getting harder to come by the conference struggled to get the numbers it wanted and had to drop the price.
No harm in trying to get a reduction.

frugal_mike

JReacher1 wrote: »

I didn't realise on this site you were expected to stay logged in for a significant amount of time or you couldn't ask for help

I imagine Jack Reacher can do as he likes, I don't think anyone would argue with him.

Own_My_Own

JReacher1 wrote: »

I didn't realise on this site you were expected to stay logged in for a significant amount of time or you couldn't ask for help

Most people don't ask a question then log out. Obviously there is no time limit, but doing as the op did, is sometimes the sign of a troll.