Tesco Credit Card Direct Debit Warning

chattychappy

DDs really need to be modernised or pensioned off.

I'm sure in the 80s they seemed like a great alternative to putting cheques in envelopes in letter boxes. But these days people really don't understand why things can't be more instant. The OP is not the first to be caught out by this. Surely it should be possible for someone to set up a DD at any time before the minimum is due and then have the DD taken by that method? That is what people want and expect. The "notification" rule - supposedly there to protect people - is actually what's causing the problem.

CRISPIANNE3

By having a dd in place with Tesco I save £12.00 a year. There is a loophole. Anyone else figured it out yet!

YorkshireBoy

CRISPIANNE3 wrote: »

By having a dd in place with Tesco I save £12.00 a year. There is a loophole. Anyone else figured it out yet!

Is 'small balance write off' still working?

sharpy2010

brakepad wrote: »

What is unreasonable, and what Tesco basically agreed, was that the wording/documentation is not clear that this is the case.

Surely you are aware they pandered to you merely to get you off the phone???

They don't agree with it at all, as like numerous other posters have said, this is how the system operates across the board.

CRISPIANNE3

YorkshireBoy wrote: »

Is 'small balance write off' still working?

Alive and kicking!

*Scarlett

I've had this as well - bal tranx 15/07. DD set up for debit 05/08 and received a letter to confirm this.

2 text msg 30 mins ago to contact them urgently ( but when I rang apparently they are closed).

Checking online I have a £12 late fee for Aug payment as they did not take the DD.

Surely 3 weeks is long enough for them to arrange to take the DD!

YorkshireBoy

*Scarlett wrote: »

I've had this as well - bal tranx 15/07. DD set up for debit 05/08 and received a letter to confirm this.

Are you sure? It would be unusual to receive a "letter" giving a collection date. Your statement usually "confirms" this.

Or do you mean you received one of the letters I referred to above in post #7 above? ie one which said "until you see the statement message confirming payment will be collected by DD, please make a payment by other means". If you do, why weren't you checking your statement?...or indeed your bank account (and you'd have realised nearly two weeks ago that there was a problem)?

Surely 3 weeks is long enough for them to arrange to take the DD!

Nope. They have to advise you on your statement, so if you set up the DD 7-10 days or more before your statement date it'll take first time. Anything after that, and it'll take on the second statement's payment due date...and that's why they say what they say in the letter(s) they send.

planteria

YB is spot on.

tell us more CRISPIANNE3..:D

dukeboxx

Very useful Thanks

Gromitt

planteria wrote: »

tell us more CRISPIANNE3..:D

I assume he means the same as what I've done in the past: Receive statement for £592.72 for example, and then manually pay £591.73 before the statement generation date. Tesco then write-off the 99p as it'll cost them more than that to send out the statement and process the payment.

So you save £11.88 each year.