BT Sport on Infinity

Bargain.hunter_4

Thought would post this here to see if the technical community can help........Any help from someone who knows would be much appreciated.

The story so far...... which could also help new subscribers.....

So I subscribed to BT Vision and free sport through infinity.... Although it is not made clear... even if you ordered it as part of your install package..... you still have to log in and then activate BT sport.... No idea why, but happy to jump through hoops for no reason....

After an hour and a half on the phone, I was finally told told that BT Sport would not activate for 24 hours and this was why I was getting error messages online.

It has now finally activated and works fine with me being able to view BT sports through the online app.

THE PROBLEM

I do have the Youview box, but cannot work out how to watch the BT sport channels. I am searching the TV guide menu (like you would on freeview or sky, etc) and cannot see the sport channels listed there.

Am I missing something or is there something special or are there more hoops I have to jump through to get the service.

I appreciate any help anyone can give in advance

debitcardmayhem

If it is anything like the TT box then you need to go to the Youview menu ( big Y on my TT remote) and select On demand (I think it is called) can't check at the mo and of course I may be barking up the wrong tree.
The sports channels are not broadcast on freeview (only on the t'internet) which means you need to go to the youview menu .

grumpycrab

Probably best to confirm - did you get your Youview box directly from BT?

penrhyn

If its any thing like TT you have to go to the Players screen and select the BTVision app.

Ectophile

On the BT Vision platforms, the sport channels delivered over Infinity should be high up the channel numbers - try looking in the 500's. If they are not there, it hasn't been activated on your box yet.

doningtonphil

Channel 510 511 and 512

They are internet channels being fed down the phone line. Have you got your youview box plugged in to the router (either directly or via the power line adaptors they send you)?