parking eye monacho in canvy

londonmum2013

i entered a car park at the side of the monacho in canvy to set the sat nav it took me 12 min in witch time i didn't step out the car nor turn the car off !! i got the satnav working an then i was on my way a week later i got a "parking charge notice" from parking eye i was gob smacked :eek: an left with worry any advice would be helpful thanks

Guys_Dad

Look up BPA code of practice and the Grace section.

londonmum2013

will do thank you

londonmum2013

i found this but i'm not sure of the time of Grace the carpark has set....... guess i'll have to take a trip back to canvy to find out

B6.2 If you provide parking facilities to the general public for
a fee, your system must allow drivers who have not paid
the fee to leave a site within a reasonable period that
accommodates conditions and environments specific to
that parking site. This grace period should be sufficient
to enable motorists to leave without having their vehicle
registration mark processed for a parking charge.

Guys_Dad

There will be nothing shown on the signs. Simply appeal on the point that you entered, drove round, discovered that you forgot your purse and left all within 12 minutes that you believe is covered by the paragraph you quoted.

Ask for the charge to be cancelled or a POPLA code to be issued. In the event of the latter, demand to know what their grace period is.

londonmum2013

thank you guys dad! thanks for your time' help an info

londonmum2013

after spending the day at cany beach an parking in the top carpark i headed off home .
my satnav started playing up an freezing . as a safe place to stop an sort it out having 2 kids in the back i pulled in to the monico car park to reboot it i didn't step foot out the car nor turn if off as soon as my satna was working i was on my way home a week later i received this fine

i'm Asking you for the charge to be cancelled or a POPLA code to be issued. i am a single mum on benefits an feel that the fine is to much for just using your carpark as a safe place to stop an sort out my satvan

i would like to know your grace time at the carpark as B6.2 below


B6.2 If you provide parking facilities to the general public for
a fee, your system must allow drivers who have not paid
the fee to leave a site within a reasonable period that
accommodates conditions and environments specific to
that parking site. This grace period should be sufficient
to enable motorists to leave without having their vehicle
registration mark processed for a parking charge.



thanks for your time an understanding miss .......

Guys_Dad

londonmum2013 wrote: »

after spending the day at cany beach an parking in the top carpark i headed off home .
my satnav started playing up an freezing . as a safe place to stop an sort it out having 2 kids in the back i pulled in to the monico car park to reboot it i didn't step foot out the car nor turn if off as soon as my satna was working i was on my way home a week later i received this fine

i'm Asking you for the charge to be cancelled or a POPLA code to be issued. i am a single mum on benefits an feel that the fine is to much for just using your carpark as a safe place to stop an sort out my satvan

i would like to know your grace time at the carpark as B6.2 below


B6.2 If you provide parking facilities to the general public for
a fee, your system must allow drivers who have not paid
the fee to leave a site within a reasonable period that
accommodates conditions and environments specific to
that parking site. This grace period should be sufficient
to enable motorists to leave without having their vehicle
registration mark processed for a parking charge.



thanks for your time an understanding miss .......

You haven't sent this I hope. The PPCs don't do mitigation. POPLA doesn't do mitigation either.

"Dear sirs,

Your reference xxxxxx dated dd/mm/yy

Vehicle reg xxxx xxxx

On dd/mm/yy, the driver entered your carpark (with children aged x & x )

After reading the signs to see the costs and getting them ready to come to come out of the car, the driver discovered that they had no change. They then put the children back in the car and drove off. This, according to your Notice to Keeper, took 12 minutes.

I believe that your association, the BPA, gives a certain period of grace for motorists to read the notice, decide if they want to park and then leave without incurring any charges. This section, headed Grace, reads

6.2 If you provide parking facilities to the general public for
a fee, your system must allow drivers who have not paid
the fee to leave a site within a reasonable period that
accommodates conditions and environments specific to
that parking site. This grace period should be sufficient
to enable motorists to leave without having their vehicle
registration mark processed for a parking charge.

It further says that you must be prepared to disclose your period of grace in force.

Under the circumstances and with me obviously getting no benefit from parking, I would be grateful if you would see your way to cancel the parking charge. If not, then please send me a POPLA code so that I can appeal to the independent adjudicator.

Yours faithfully.

londonmum2013

sadly yes i sent it oooop's

Guys_Dad

Well, it may not be fatal, but did tend to dilute the grace conditions in the rest of that section of the BPA CoP.

Come back after you get the reply. You may be lucky and maybe they will appreciate your honesty. But if not, then we need to go to POPLA, unless you feel like paying up the reduced amount.

londonmum2013

thanks for your time i will be keeping my fingers an toes crossed..... if not i will be back for some more of your wisdom an knowledge i will keep you posted

thank you guys dad