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Surveyor visit without agent

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Comments

  • DRP
    DRP Posts: 4,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    3 things are worth writing to the surveyor/estate agent :

    1. Obviously he should have knocked.
    2. If he was there to inspect the garden, then he should have done so.
    3. Possibly the EA misled the OP.

    I wouldn't be happy with a stranger entering my house without knocking, even with permission.
  • propertyman
    propertyman Posts: 2,922 Forumite
    The poor surveyor has been misled and is probably embarrassed.

    You haven't said how your wife greeted him as by the tone it sounds like it wasn't very pleasant and they responded in kind.

    Your emails and description suggest that you are being a little argumentative over the whole affair, perhaps due to the stress of moving.

    But then in all my years the most problematic people were always teachers so I am biased :p

    Relax and move on :D
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • tim123456789
    tim123456789 Posts: 1,787 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    The poor surveyor has been misled and is probably embarrassed.

    You haven't said how your wife greeted him as by the tone it sounds like it wasn't very pleasant

    That's hardly surprising isn't it?

    Someone lets themself into your house and isn't a person who you "lent" a set of keys to.

    How would you respond?

    tim
  • OP was told that surveyor was due to visit that day. Wife should therefore have been prepared for this fact - didn't he tell her?

    It's standard practice for surveyor to visit unaccompanied - they are professional people and will have full insurance for any unexpected consequences.

    EA no doubt told surveyor that both vendors worked full-time, so surveyor expected place to be empty.

    If EAs had to accompany surveyors every time, their commission would no doubt increase. As it is they will have to compose a reply to a stroppy e-mail.

    At this rate, OP will have to take time off work if buyers wish to send someone to check something else (roof? electrics?) in September. Or lose his buyer.
  • DRP
    DRP Posts: 4,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    OP was told that surveyor was due to visit that day. Wife should therefore have been prepared for this fact - didn't he tell her?

    It's standard practice for surveyor to visit unaccompanied - they are professional people and will have full insurance for any unexpected consequences.

    EA no doubt told surveyor that both vendors worked full-time, so surveyor expected place to be empty.

    If EAs had to accompany surveyors every time, their commission would no doubt increase. As it is they will have to compose a reply to a stroppy e-mail.

    At this rate, OP will have to take time off work if buyers wish to send someone to check something else (roof? electrics?) in September. Or lose his buyer.

    All the guy had to do was knock on the front door and the problems would have been averted.

    It is a simple courtesy.
  • propertyman
    propertyman Posts: 2,922 Forumite
    DRP wrote: »
    All the guy had to do was knock on the front door and the problems would have been averted.

    It is a simple courtesy.


    Well no not if you have been told by the witless agent " they are out at work".:)

    Rather than courtesy its self preservation to knock " just in case" having walked in on
    - people in bed,
    -a wife having sex with her boyfriend in the shower,
    -the wrong house with keys that worked, and
    -buyers being shown round by a multiple agent trying to muscle in.

    it might even be more fun not to knock:rotfl:
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • propertyman
    propertyman Posts: 2,922 Forumite
    That's hardly surprising isn't it?

    Someone lets themself into your house and isn't a person who you "lent" a set of keys to.

    How would you respond?

    tim

    I think anyone would be anything from terrifed to nonplussed.

    But having got over that if out of nothing more than self interest being courteous and polite to the unwitting surveyor and taking it out on the person who cocked up- the EA.

    Acting unwelcoming and hostile after the intial meeting, or failing to make up between you, is bound to elicit a fairly frosty inspection.

    Still thats teachers for you no idea of how the real world works.
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • DRP
    DRP Posts: 4,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Well no not if you have been told by the witless agent " they are out at work".:)

    Rather than courtesy its self preservation to knock " just in case" having walked in on
    - people in bed,
    -a wife having sex with her boyfriend in the shower,
    -the wrong house with keys that worked, and
    -buyers being shown round by a multiple agent trying to muscle in.

    it might even be more fun not to knock:rotfl:


    Whether through courtesy or to avoid being a witness to something ...er... unpleasant, definitely it is the professional thing to do every time...
  • propertyman
    propertyman Posts: 2,922 Forumite
    Every time , so even in a vacant house and executors sale?

    Its not so easily sold as professional- in this case it was an assumption that led to a bit of discomfort but which could easily have been resolved and gotten over without the need for turning into Mr Angry " wanting to complain".
    Stop! Think. Read the small print. Trust nothing and assume that it is your responsibility. That way it rarely goes wrong.
    Actively hunting down the person who invented the imaginary tenure, "share freehold";
    if you can show me one I will produce my daughter's unicorn
  • DRP
    DRP Posts: 4,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Every time , so even in a vacant house and executors sale?

    Its not so easily sold as professional- in this case it was an assumption that led to a bit of discomfort but which could easily have been resolved and gotten over without the need for turning into Mr Angry " wanting to complain".

    Yeah why not? It isn't the surveyors house, so they should knock.

    It costs nothing and takes no time at all.
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