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PPI, what to do now?

Can anybody help me? I have all the account numbers of the accounts that I have been sold PPI with, But I am unsure of what to do now. I am aware that Martin has some excellent templates for letters etc, but I get so confused. Do I contact the bank with individual account numbers or can I do it en block? Or do I go to the ombudsman.
Any help??

Comments

  • dunstonh
    dunstonh Posts: 120,896 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Or do I go to the ombudsman.

    You cannot go to the FOS without first making your complaint to each firm individually first and waiting for the outcome.

    Most people now do not use the templates (templates had a lower success rate). They use the FOS questionnaire (which is on this site). You do one for each firm you are complaining about.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,565 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Non me fac calcitrare tuum culi
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