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Zynga customer "service"
cannyshopper_2
Posts: 106 Forumite
Anyone had any dealings with Zynga?
I redeemed a FB gamecard to buy virtual goods in a game
(yes I know... I'm sad)
I didn't get what I paid for.
i am going round in circles with their infamous customer service (anyone who's ever dealt with them will know exactly what I mean). The main problem is that they don't seem to understand exactly what the problem is. Most of them speak English as a second language, and I don't speak Spanish.
What can I do to get my problem dealt with properly & sorted out?
Is there any point trying to threaten them with legal action? Apparently the holding company overseeing the UK operations is in Luxemberg.
I redeemed a FB gamecard to buy virtual goods in a game
(yes I know... I'm sad)
I didn't get what I paid for.
i am going round in circles with their infamous customer service (anyone who's ever dealt with them will know exactly what I mean). The main problem is that they don't seem to understand exactly what the problem is. Most of them speak English as a second language, and I don't speak Spanish.
What can I do to get my problem dealt with properly & sorted out?
Is there any point trying to threaten them with legal action? Apparently the holding company overseeing the UK operations is in Luxemberg.
0
Comments
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Have you tried their forums.
You might get some decent advice from members, the issue you have may even by a known issue.
You might find like here, there are people who can get issues looked into.0
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