Parking Eye - New Response - Letter Before County Court Claim

Umkomaas

spacey2012 wrote: »

£50 solicitors fee, £325 + vat to pay the agency to represent them at court.
= £275 loss
If they do this 5000 times, they will be bankrupt.

What a bunch of dimwitted no neck ex-clampers.
Take it when they should have been in maths they were in the corridor stealing dinner money.

They're certainly in the corridor stealing money right now. They say a good education sets you up for life!

I wouldn't mind being a quid behind PE (although I'd need to earn it legitimately, and definitely not through someone else's misfortune).

stuart153

I've drafted my letter - do you think it makes any difference on when I send it back to them? i.e. should I send immediately or should I wait to near the end of the '14 days' that I have to respond?

stuart153

Well here's a nice update - I emailed customer services at Booths explaining the situation and why the driver may have overstayed in their car park whilst shopping at the store.

The Store Manager has replied explaining why they use PE so that its car park isn't abused by non-paying customers and it was never their intention to deter its paying customers.

Because of this, he has asked PE to revoke the fine that they are trying to impose.

So I'll be printing this off and sending it to PE with a note advising that they should cease all correspondence and that any further letters from them will be seen as harrassment.

So lesson here people is to remember to send a nicely worded letter to the supermarket (or owner of the car park) where you have parked.

**No doubt I will still get letters off PE, but this just makes me feel a little happier that the people they propose they are representing have asked for the charge to be cancelled**

trisontana

Just be careful though. Even when the principle orders Parking Eye to cancel a ticket, PE are still demanding £50 for "expenses" otherwise they will go ahead with going after the motorist. And, by the way, it's not a "fine", it's an invoice.

Coupon-mad

trisontana wrote: »

Just be careful though. Even when the principle orders Parking Eye to cancel a ticket, PE are still demanding £50 for "expenses" otherwise they will go ahead with going after the motorist. And, by the way, it's not a "fine", it's an invoice.

Yep but that's when they have already sent small claims papers (not in this case).

Well done stuart153, your success is hereby added to this thread of links about getting fake PCNs cancelled by the site owner/occupiers by complaining:

https://forums.moneysavingexpert.com/discussion/comment/62837690#Comment_62837690

HTH

dfids

Fantastic some great advise - I have had several letters from parking eye. I have just recieved a letter from debt recovery plus ltd...... demanding payment. I have ignored all previous letters and reading all the above info I am a bit worried. Should I send the letter set out to challenge them or continue to ignore them????

stuart153

Hi dfids, I ignored all of the letters as you have and after the Debt Recovery Plus letter, I received the LBA - Letter Before Action. This was when I realised that I should have actually been challenging this sooner rather than later! (I was still thinking that the best advice was to ignore the letters and at the time, wasn't aware of the POPLA appeals process).
I can only comment on what I have experienced, so I would suggest writing a letter to the owner/occupier of the car park.
Where did the driver park the car?

Coupon-mad

dfids wrote: »

Fantastic some great advise - I have had several letters from parking eye. I have just recieved a letter from debt recovery plus ltd...... demanding payment. I have ignored all previous letters and reading all the above info I am a bit worried. Should I send the letter set out to challenge them or continue to ignore them????

No you DO NOT respond to debt collectors, not the same situation at all as getting a LBA from the PPC themselves.

But what happened when you complained? If you have got nothing more from this thread then at least take the knowledge that a complaint WORKS.

northoftheborder_2

First of all, let me thank all those people in here who give so generously of their time and experience to help their less fortunate citizens, caught as we are in this web of half-truths and bully-boy tactics perpetrated by ParkingEye and all those selfish and hateful organizations who employ their services to extort money from us in this way.

My wife is now being pursued by them now and not only is it completely NOT her fault, but we also live in Scotland, so I would very much like your advice on what she should do now.

She has just received a ParkingEye "Letter Before County Court Claim" and innocently signed for it. When we read it we knew it wasn't her because one of the family had been using her car on the day in question. And it turns out, on further questioning, that same member of our family, has been meeting the postman and disposing of the evidence, which is why my wife only just found out when she received this registered letter.

The letter is dated 05 September 2013 and states she was notified on 21st of August 2013 that she was in breach of the terms and conditions at Welcome Break Charnock Richard (North) on 15th July 2013, but of course, she wasn't and wasn't anywhere near Charnock Richard on that date.

Apparently, they now want £100 within the next 14 days "or further action will be taken and court proceedings will be issued".

What should she do now? How do I best advise her?

Coupon-mad

Start your own thread once you have read this thread (DO NOT reply on it):

https://forums.moneysavingexpert.com/discussion/4754020

...and see this thread; if you make an assertive COMPLAINT to the Manager, Welcome Break and other Services can cancel these fake PCNs even at LBCCC stage:

https://forums.moneysavingexpert.com/discussion/4728979

https://forums.moneysavingexpert.com/discussion/4760472

...top 3 cases on this list were fake PCNs cancelled after a complaint, when the OP had got a LBCCC like you and had reached the end of their tether with the scam:

https://forums.moneysavingexpert.com/discussion/comment/62837690#Comment_62837690

Read zzzLazyDaisy's guidance thread for LBCCCs as linked above, then when you feel more informed, start your own thread and start planning your assertive COMPLAINT.

AND IN YOUR CASE YOUR WIFE JUST NEEDS TO FOLLOW THE SUGGESTED ROUTE OF WRITING IN RESPONSE TO THE LBCCC LIKE THIS:

https://forums.moneysavingexpert.com/discussion/comment/63063858#Comment_63063858

...GIVING THE NAME AND ADDRESS OF THE DRIVER SO THAT THEY GET THEIR OWN NOTICE TO DRIVER. WHICH THEY MUST NEITHER PAY - BECAUSE THEY ARE NOT GUILTY OF ANYTHING AND IT'S NOT A FINE, DO NOT BE HARD ON THEM! - NOR THROW AWAY!

THE DRIVER THEN WAITS FOR THEIR NOTICE TO DRIVER AND WHILST WAITING, THEY SHOULD COME HERE AND READ SOME THREADS (PLEASE, FIRST!), THEN START THEIR OWN NEW THREAD AND LEARN HOW TO WIN AT POPLA!!