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New Software Concerns
Terrysdelight
Posts: 1,202 Forumite
in Techie Stuff
Hi
I've just purchased MS Office Home and Student 2013, I had a choice to either download or Media. I ordered media and expected a disc. What I have received is a little box containing a product key for me to go to the website and download!
I've got permission for 1 installation only.
My question is, what happens if something goes wrong with my pc and the software needs re-installing?
Many thanks.
I've just purchased MS Office Home and Student 2013, I had a choice to either download or Media. I ordered media and expected a disc. What I have received is a little box containing a product key for me to go to the website and download!
I've got permission for 1 installation only.
My question is, what happens if something goes wrong with my pc and the software needs re-installing?
Many thanks.
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Comments
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The key is the key rather than the disc.
jje0 -
You can re-download it if needed and validate it with the key (I got an email with the link and key that I saved)0
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You should be able to re-install it with the same product key...
From Microsoft's support pages:Office 2013, for a single PC
For a first install or a reinstall on the same PC, Office for one PC—Office Home and Student 2013, Office Home and Business 2013, and Office Professional 2013—automatically activates if you’re connected to the Internet (you won’t see the Activation Wizard during the installation). But if you aren’t connected to the Internet during install, you’ll see the Activation Wizard. It will give you options to either activate online or by telephone—choose the telephone option if you’re still not connected.
If significant hardware changes have occurred on your PC and you reinstall Office OR if you install Office on a different PC, you’ll see the Activation Wizard after the install and whenever you start any of the Office programs. Use the telephone option in the Activation Wizard to contact the activation center.
IMPORTANT Please remember that you can only have Office 2013 installed on one PC at a time. Telephone activation can only help you activate Office if you’re transferring Office to another PC.I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
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