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Currys Sandstrom cables rip-off

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Comments

  • MarkBargain
    MarkBargain Posts: 1,641 Forumite
    Would it be legal if a salesman said of an £89.99 HDMI cable: "The gold plated connectors give less distortion, so you can enjoy the purest images"?

    Thanks for the responses to this. The reason I asked the question is that these are the words used on the Currys website.

    http://www.currys.co.uk/gbuk/tv-dvd-blu-ray/tv-accessories/cables-accessories/belkin-pro-hd4000-hdmi-cable-2m-14134698-pdt.html?sPageInfo=4_20&sSortInfo=price-asc
  • prowla
    prowla Posts: 14,063 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Azari wrote: »
    "The gold plated connectors give less distortion, so you can enjoy the purest images"

    Well, if we are going to be that pedantic - and pedantry is something of which I wholeheartedly approve - the salesman would need to change the word 'so' in the above to 'and', otherwise he is implying that enjoying the purest images is dependent on the gold connectors whereas, as you correctly point out, it isn't.
    Going more pedantic on the wordology, you could interpret that to say that it doesn't detract from the performance (especially with the placement of the comma) and so you can indeed enjoy the purest...

    And of course, if you don't define what they give less distortion than, that's open-ended, though logic would imply that the context suggests another HDMI specified cable.

    Sometimes using an ambiguous statement will allow the buyer to hear what they want...

    Me, I would be asking the assistant precisely what they meant by that.
  • FrillyTilly
    FrillyTilly Posts: 55 Forumite
    £70! I paid £9.99 and I thought that was overpriced!
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Don't listen to the naysayers! Their eyes and ears obviously aren't refined enough to know quality when they see it! Of course you want the most expensive HDMI cable you can afford!

    BUT! Did you know you might be feeding your devices on dirty electricity?! It's scandalous, but that fancy HDMI cable won't make any difference without the right power cable. I can do you a good deal on the Odin Supreme Reference Power Cord.
    The cables use proprietary Nordost technologies, including its patented Dual Mono-Filament technology, used in both the Odin interconnect and loudspeaker cables, and its latest TSC (Total Signal Control technology) to significantly advance the audio performance AC wiring.

    Six close tolerance 16AWG, 99.99999% oxygen free copper conductors, each covered by an 85 micron layer of extruded silver, are suspended in a dual micro mono-filament matrix and enclosed in the TSC shield.


    This gives a new level of power transmission efficiency coupled to superb mechanical damping and rejection of external RFI/EM interference.
    http://eandt.theiet.org/news/2011/nov/power-cable.cfm


    Impressed? You won't believe this, but it's only a touch more than £20,000! Bargain! I bought one for my fridge, and the dreary hum of the motor became the gentle singing of a thousand angels! The tonal viscosity of my mayonnaise has increased tenfold, and the fidelity of my chilled meats is exquisite.


    I'm so glad that the miles-upon-miles of cheap, dirty, unshielded National Grid cable don't affect performance. You just need a fancy cable for that last metre.
  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've also got some nice USB cables -- $9000 for a metre-length or just over $15,000 for 2m:
    http://www.thecableco.com/Product/Crystal-USB-Absolute-Dream#

    I mean... No one would pay that kind of money unless they actually worked. No one would be that daft. So you can be sure that they really will make a difference! I accept credit card... ;)
  • tma1102
    tma1102 Posts: 3 Newbie
    From the point of view of a Currys sales rep, most of us know that expensive cables give no tangible advantage but we have to sell them because we're targeted to sell Sandstrom cables with a certain percentage of our TVs and other AV products, just like we're targeted to sell TV stands/brackets, the Knowhow Care Plans, antivirus, cloud backup, setup services and mobile broadband. It doesn't matter two cents to the store which product you get, only what addons you get with it. We're not on commission by any stretch of the imagination, we just have to sell them or else we get put on Capability and eventually fired.

    Of course it's not fun, but it's only a Saturday job for me. Don't blame the salesman next time he tries to hard sell you something to keep his job, blame the appalling way senior management has targeted everybody. Personally I reckon anybody going into a shop and talking to a salesman and expecting to be given impartial advice about products is slightly naive.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    tma1102 wrote: »
    . Personally I reckon anybody going into a shop and talking to a salesman and expecting to be given impartial advice about products is slightly naive.

    And I reckon that any salesman such as yourself who knowingly admits lying to customers in order to keep their job should be ashamed of themselves.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    And I reckon that any salesman such as yourself who knowingly admits lying to customers in order to keep their job should be ashamed of themselves.

    Although I must say he has found his way to the ideal employer for him
  • tma1102
    tma1102 Posts: 3 Newbie
    And I reckon that any salesman such as yourself who knowingly admits lying to customers in order to keep their job should be ashamed of themselves.

    Yes I'm certainly not proud of it - however I couldn't find another job and I need the money for my studies. I don't tell customers anything that we're not told on training (our official company training tells us that the Sandstrom cables provide a higher picture quality than cheaper ones, for example.)
  • tma1102
    tma1102 Posts: 3 Newbie
    dacouch wrote: »
    Although I must say he has found his way to the ideal employer for him

    Quite the opposite. I hate the job and am constantly on the lookout for another. Can't wait to leave when I go to uni (if money allows).
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