Santander money laundering checking

Jessica9_2

Hi all,

I am having difficulties in opening a business account for my company : since a week the process is blocked by my bank and they are saying that it because they are making a money laundering checking.

What is suspicious is that they only say this orally and do not answer to my emails : as a result I have asked a confirmation in writing but that remain without success.

Also, I would like to know if this process is normal for every non-profit organization that plan to make fundraising.

Thanks in advance for your help,

Jessica

Savvy_Sue

Some identity checks are always carried out.

Further checks may be carried out if you are raising funds for particular causes / countries / areas.

Santander historically don't have a particularly good reputation for customer service.

Jessica9_2

Savvy_Sue wrote: »

Santander historically don't have a particularly good reputation for customer service.

I strongly confirm that.

Brassedoff

If you cannot get one, NatWest now have a guaranteed business account that people with bad credit can open.

It comes with a cheque book, online banking and VISA debit card.

I have referred two clients to them in the past few months who forgot to tell me (I am not saying it's the case here) that they had some CCJ's from a few years ago (one even had a big business failure).

I opened both accounts online, they only had to go down when it came to the ID stage.

Jessica9_2

Brassedoff wrote: »

If you cannot get one, NatWest now have a guaranteed business account that people with bad credit can open.

It comes with a cheque book, online banking and VISA debit card.

I have referred two clients to them in the past few months who forgot to tell me (I am not saying it's the case here) that they had some CCJ's from a few years ago (one even had a big business failure).

I opened both accounts online, they only had to go down when it came to the ID stage.

This is what I am going to do this morning.

Savvy_Sue

Brassedoff wrote: »

I have referred two clients to them in the past few months who forgot to tell me (I am not saying it's the case here) that they had some CCJ's from a few years ago

Whether or not it's the case here, I think it may be a completely different kind of check: not identity of the OP, but purpose for which account will be used.

Jessica9_2

Savvy_Sue wrote: »

Whether or not it's the case here, I think it may be a completely different kind of check: not identity of the OP, but purpose for which account will be used.

You are right, and I wanted to applied as a Social Enterprise but since the company is not recognized as one I have to applied as just a limited company.

It is a bit long, and it seems that they take three to five working days before to give an answer so I will take the risk to start the campaign using my paypal and my personal account only at the moment (or may postpone the campaign for a week (again)).

Savvy_Sue

Speaking personally, I'd never donate to someone's personal paypal or personal account.

Jessica9_2

Savvy_Sue wrote: »

Speaking personally, I'd never donate to someone's personal paypal or personal account.

At least that will allows me to test the whole process settings. Bad idea anyway....I will continue by just networking at the moment and complete the memorandum and articles issues in order to fit a non profit and social enterprise status.

LittleVoice

Jessica9 wrote: »

Hi all,

I am having difficulties in opening a business account for my company : since a week the process is blocked by my bank and they are saying that it because they are making a money laundering checking.

What is suspicious is that they only say this orally and do not answer to my emails : as a result I have asked a confirmation in writing but that remain without success.

Also, I would like to know if this process is normal for every non-profit organization that plan to make fundraising.

Thanks in advance for your help,

Jessica

I'm surprised they even said that orally and would be even more surprised if they put that reason in writing.

LittleVoice

Jessica9 wrote: »

At least that will allows me to test the whole process settings. Bad idea anyway....I will continue by just networking at the moment and complete the memorandum and articles issues in order to fit a non profit and social enterprise status.

I thought the purpose of a social enterprise was to make a profit. What makes your organisation a social enterprise?