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Help, Flamingo Land

I booked tickets online for flamingoland yesterday for this Thursday. But when i got to work last night my two days off have been cancelled, so i therefore cannot go on Thursday as planned.

I called them this morning (10p a minute premium line) and explained above, but was told i was not allowed a cancellation, i said i did not at this time have a later date to give as a day to go, so a refund is at this point my only option, i was told that was not the case and the terms and conditions stated this.

What do i do ????? can they keep my money for s service i now cannot use.??

Comments

  • Syman
    Syman Posts: 2,623 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    It does state on their website that tickets are non-refundable. sorry, not what you wanted to hear.
    Never put off till tomorrow what you can do today!:mad:
    Cos if you do it today and like it...You can do it again tomorrow.. :p


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  • kazwookie
    kazwookie Posts: 14,350 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    skhwoody wrote: »
    I booked tickets online for flamingoland yesterday for this Thursday. But when i got to work last night my two days off have been cancelled, so i therefore cannot go on Thursday as planned.

    I called them this morning (10p a minute premium line) and explained above, but was told i was not allowed a cancellation, i said i did not at this time have a later date to give as a day to go, so a refund is at this point my only option, i was told that was not the case and the terms and conditions stated this.

    What do i do ????? can they keep my money for s service i now cannot use.??


    It is not their fault you now do not have the right days off, will they change them for another day you can go?
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