Yodel delivery times improving

RFW

Just had a parcel delivered from Yodel, it was sent on 6th June, so under 2 months, quite impressive.
They did claim it was signed for a few days after it was sent.

Anyway, just thought I'd congratulate them, the last time I used them for sending parcels it took from early November until late February to sort it. So an obvious improvement.

theonlywayisup

RFW wrote: »

Just had a parcel delivered from Yodel, it was sent on 6th June, so under 2 months, quite impressive.
They did claim it was signed for a few days after it was sent.

Anyway, just thought I'd congratulate them, the last time I used them for sending parcels it took from early November until late February to sort it. So an obvious improvement.

That has to be worth a tweet.

Great PR for them!

sharpy2010

I ordered a phone from EE, it was delivered by Yodel and arrived the next day. I couldn't see a problem personally? Are they really that bad?

RFW

sharpy2010 wrote: »

I ordered a phone from EE, it was delivered by Yodel and arrived the next day. I couldn't see a problem personally? Are they really that bad?

I'd say I sent around 1000 parcels with them over a few months and they lost about 20, either delayed or disappeared. They had an amazing ability to not be able to do anything about it.

Of the ten parcels we've received from them this year, 8 were on time, one had had the contents stolen (a tablet PC) and one took two months.

So most parcels don't have a problem. I'd say if you send or receive ten parcels with them you'll end up with a problem, I'm sure some other couriers could match that, in my experience Yodel are the worst though.