Theft of spare wheel

Hi

Can anyone help, recently parked my car at Gatwick Airport Long Stay South Terminal Car Park, when i returned from holiday the spare wheel had been stolen. Car park was booked through Holiday Extras and car park is operated by Apcoa, What are my rights?

Appreciate any advice

Comments

  • TheSaint_2
    TheSaint_2 Posts: 1,011 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Seriously?! Who checks their spare wheel before leaving a car park after a holiday. It would be the last thing on your mind.

    Same thing happened to me at a garage when I had an mot done. Unfortunately there is no real way to prove anything unless there is cctv available. I just chalked it up to life.
  • pka_2
    pka_2 Posts: 158 Forumite
    Hi

    Can anyone help, recently parked my car at Gatwick Airport Long Stay South Terminal Car Park, when i returned from holiday the spare wheel had been stolen. Car park was booked through Holiday Extras and car park is operated by Apcoa, What are my rights?

    Appreciate any advice

    Have you reported to the police? I suspect that unless there is cctv footage of it being pinched there will be very little you can do. I bet they have signage up all over the car park saying vehicles and their contents are left at the owners risk
  • bod1467
    bod1467 Posts: 15,214 Forumite
    TheSaint wrote: »
    Seriously?! Who checks their spare wheel before leaving a car park after a holiday.

    Some cars (e.g. Landrovers) have the spare external to the vehicle, so easily spotted if it is missing. ;)
  • earthstorm
    earthstorm Posts: 2,134 Forumite
    bod1467 wrote: »
    Some cars (e.g. Landrovers) have the spare external to the vehicle, so easily spotted if it is missing. ;)
    Well I have a van with an external spare wheel, when I go on holiday and have to leave the van in a long stay car park, i will always remove the spare wheel and place it inside the van, so it is simple if your car has an external spare wheel, just remove the wheel and place it in the boot or if you know someone that can drive and insured for your car, then get them to take you to the airport and then take your car back away with them.
  • TheSaint wrote: »
    Seriously?! Who checks their spare wheel before leaving a car park after a holiday. It would be the last thing on your mind.

    Same thing happened to me at a garage when I had an mot done. Unfortunately there is no real way to prove anything unless there is cctv available. I just chalked it up to life.

    When you return to your vehicle and open the boot to put your suitcases in and find bits of metal, bolts and a piece of sheared steel rope on the floor behind your car, i think this warrants a little investigation. Thanks for your comments.
  • Andy_L
    Andy_L Posts: 12,985 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    http://www.gatwickparking.com/booking/termsandconditions.aspx

    (i) The Airport does not accept liability for:
    1. damage to your vehicle (whether caused accidentally or by way of vandalism);
    2. theft of, or from, your vehicle while the vehicle is in the car park, unless such damage or theft is caused by the negligence of the Airport or its agents or employees, and then only to the extent that the Airport’s negligence has caused or contributed to the relevant damage or theft.
    3. any damage to or theft from your vehicle that occurred during your stay must be reported to a member of staff before exiting the car park.
  • Beenie
    Beenie Posts: 1,634 Forumite
    Part of the Furniture 1,000 Posts
    Absolutely disgusting. However, the worst story I heard was someone who came back to find that their brand-new engine had been replaced with a lower spec one. You can't prove who did it so the police can't get very far with an investigation.
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