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Online shop doesnt exist anymore

This is a warning about a website offering gadgets for sales. I ordered 2 Egg cup and soldier toast cutters for my grandchildren for birthdays. I paid with my debit card and I didn't use PayPal as I couldn't remember my password. It wasn't a huge sum of money at about £10. However, after 2 weeks I emailed the company as to where my goods were. The monies had been deducted from my account. Despite phone calls to the listed number and having a woman slam the phone down several times and then having her deny that there was such a company and that I had called the wrong number and despite numerous emails to the email address no replies were forthcoming. I know £10 is not a lot but if this so called business was taking £50 on a daily basis that would be a cool £1500 monthly with no effort. The company is called Thingsonline. I have reported it to the HMRC and to Co House and to the Advertising Standards but haven't had much luck. I'm just posting this so others don't get caught out. It would be good if there was a body who could shut down these scam websites.

Comments

  • earthstorm
    earthstorm Posts: 2,134 Forumite
    edited 4 August 2013 at 10:31AM
    BAROB wrote: »
    This is a warning about a website offering gadgets for sales. I ordered 2 Egg cup and soldier toast cutters for my grandchildren for birthdays. I paid with my debit card and I didn't use PayPal as I couldn't remember my password. It wasn't a huge sum of money at about £10. However, after 2 weeks I emailed the company as to where my goods were. The monies had been deducted from my account. Despite phone calls to the listed number and having a woman slam the phone down several times and then having her deny that there was such a company and that I had called the wrong number and despite numerous emails to the email address no replies were forthcoming. I know £10 is not a lot but if this so called business was taking £50 on a daily basis that would be a cool £1500 monthly with no effort. The company is called Thingsonline. I have reported it to the HMRC and to Co House and to the Advertising Standards but haven't had much luck. I'm just posting this so others don't get caught out. It would be good if there was a body who could shut down these scam websites.

    I assume you mean the company listed here forums.moneysavingexpert.com/showthread.php?t=545901

    is this will give you some details

    whois.domaintools.com/thingsonline.co.uk

    Relevant dates:
    Registered on: 27-Jun-2007
    Expiry date: 27-Jun-2013
    Last updated: 02-Oct-2011

    Registration status:
    Renewal required.
    *** This registration has been SUSPENDED. ***

    they have not renewed the domain.

    If they are not a limited company then Companies House cant and wont do anything

    then seem to be based in The Arcadia Centre
    The Broadway
    London

    which is now owned by bensonelliot.com, so try contacting them to see if they are still in the centre
  • pmduk
    pmduk Posts: 10,700 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Have you opened a paypal dispute?
  • pmduk wrote: »
    Have you opened a paypal dispute?

    They didn't use paypal.
  • j0nathon2
    j0nathon2 Posts: 292 Forumite
    Do a charge back on your card with your bank.

    It might only be £10, but once their merchant service provider find out they might revoke their services which will stop them doing it to others if they are(temporarily at least).
  • pmduk
    pmduk Posts: 10,700 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    They didn't use paypal.
    I misread the original post. Sorry all!
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