Rail vouchers

netdumdum

Hi,

My mum has been given some train vouchers for a bad journey she had, they have been issued by Crosscountry, just wondered if they are valid for Great Western journeys?

Thanks in advance!!

cosmojohnson

Assuming it's the normal "Rail Travel Voucher" then yes they can be used as payment towards any ticket at any ticket office. Some TOCs (I think East Coast, and First Great Western) will also accept them via telesales bookings.

geordie_taxi

cosmojohnson wrote: »

Some TOCs (I think East Coast, and First Great Western) will also accept them via telesales bookings.

so do virgin trains or do wot i do with my compo vouchers now and send them back to their issuing centre and demand a cash payout. cheque arrives a few days later

Mrs_Ryan

I had one issued by Crosscountry and used it to pay for a journey with East Mids Trains with no problems so I'm guessing yes.

dzug1

Yes you can use them on any train company that accepts them - it says so on the back

geocomtex

I work for the railway, and you can use a Rail Travel Voucher on any network in the UK (unless it has a restriction stated on the back). It only has the name of a certain train operating company on the front, because that's the company that issued the voucher.

deejaybee

Is there any way of using them to book tickets online, ie with red spotted hanky, trainline etc ?

( Have some that were issued by cross-country for a delayed journey )

dggar

deejaybee wrote: »

Is there any way of using them to book tickets online, ie with red spotted hanky, trainline etc ?

( Have some that were issued by cross-country for a delayed journey )

Do not use thetrainline, they charge a booking fee.

marky_p

deejaybee wrote: »

Is there any way of using them to book tickets online, ie with red spotted hanky, trainline etc ?

( Have some that were issued by cross-country for a delayed journey )

They can usually only be used at a ticket office, annoyingly!

deejaybee

Thanks for confirming that Marky

I havnt got problem with using them at a station to book tickets, but I assumed that you wouldn't get the good deals that you can get on RSH etc ?

geordie_taxi

marky_p wrote: »

They can usually only be used at a ticket office, annoyingly!

Not totally true, Virgin Trains Telephone sales 08719 774 222 also accept rail vouchers when booking tickets.