PROBLEMS WITH FIREFOX - Help!!

Lockie21

Basically I cannot access internet using Firefox. So I uninstalled it and using the link some kind person posted for me I have reinstalled it. However, sadly it hasn't made any difference it still wont let me open it. I understand I could go to the Firefox site and click on help etc etc but I cant do any of this because I cant get it to open. I can access the internet through Internet Explorer which seems to be working fine. Any ideas would be much appreciated.

closed

open means?

try firefox portable, if you mean can't get on the net, check connection settings and firewall if you have one.

debitcardmayhem

Go to firefox options , advanced tab then the network , see if there is a proxy setting, you should have a bullet in no proxy (if not post what the settings are first and then say no proxy, and see if that works).If not Then go to help and select restart firefox with addons disabled see what happens then. If still having difficulties it may be something else , have you run anything like Malwarebytes to see if it picks anything up ? http://www.malwarebytes.org/ (go for the free download)

[Deleted User]

Hi,

right click Firefox shortcut, or Start > search Firefox, and troubleshoot compatibility, might help.