Benefit and bank account closed

mightyroyals

Hi

Can anyone help my friend, Their bank account has been closed by their bank and have a benefit payment due next week.
What can they do so they get their money still and does any one know if dwp will send a giro out of anything, Thanks in advance

sammyjammy

They will not send a giro, these no longer exist as a payment option. She can open a new bank account today and provide the details to DWP, if they make the system changes then there will be no problem. What day is the payment actually usually received?

mightyroyals

sammyjammy wrote: »

They will not send a giro, these no longer exist as a payment option. She can open a new bank account today and provide the details to DWP, if they make the system changes then there will be no problem. What day is the payment actually usually received?

They normally get their payment on a Thursday, They did phone up and asked about it being paid into their partners account but was told it had to be approved or something?

pmlindyloo

Have a read of this:

http://www.adviceguide.org.uk/england/benefits_e/benefits_benefits_introduction_ew/payment_of_benefits_and_tax_credits.htm

then ring the appropriate department and ask about the different methods.

sammyjammy

mightyroyals wrote: »

They normally get their payment on a Thursday, They did phone up and asked about it being paid into their partners account but was told it had to be approved or something?

No they won't pay it into a bank account under another name, if she gets paid on Thursday she needs to set up a basic bank account today or tomorrow with another bank and notify the details, problem solved. The payment will be issued to the closed bank account unless an alternative is notified by Monday.

merlin68

Yes they will, mine has just been paid into my daughters account for same reason. doesnt need to be approved a phonecall did it. got confirmation letter this morning.

Dimey

merlin68 wrote: »

Yes they will, mine has just been paid into my daughters account for same reason. doesnt need to be approved a phonecall did it. got confirmation letter this morning.

Maybe that's because she is a relative?
Partner may not be husband or wife and therefore no relation.

Jemma-T

Also consider Simple Payment https://www.gov.uk/simple-payment

3-4 days to set up from what I'm told but they should be able to stop the old payment.

mightyroyals

Hi thanks for the replies, It is her Husband. She is going to phone up later to see if it has been OK'd to be put in his account

webtalk

What about a post office account?