thomas cook

littlecat_2

I booked a holiday today online and paid in full, when i received the email i noticed it was the wrong date, as i put sept in but i obviously double clicked and booked october instead ( blonde moment), will i lose money if i cancel within 24 hours ?
Thanks in advance

visidigi

Check the terms and conditions you agreed to at the time of placing the order.

Alan_Bowen

There is no cooling off period for holidays, call them and plead your case, but a holiday in September is likely to be much more expensive than one in October. If you had booked with a real travel agent and they made the mistake it would be their problem, unfortunately if you don't check everything before clicking 'buy', it is yours

Pollycat

Alan_Bowen wrote: »

There is no cooling off period for holidays, call them and plead your case, but a holiday in September is likely to be much more expensive than one in October. If you had booked with a real travel agent and they made the mistake it would be their problem, unfortunately if you don't check everything before clicking 'buy', it is yours

I agree, I hope you've rung them already and got it sorted, but if you haven't you need to be in your best grovelling mode as they have no responsibility to sort out your problem. You are asking them to do you a big favour.

I hope they do.

stephb34

What was the outcome of this did they swap it?