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downgrading lloyds tsb added value account?
c85
Posts: 63 Forumite
just a question for anyone whos ever downgraded back to a standard classic account after having an added value account. i tried to do it online but i couldnt choose any other account other than silver which i have they were all faded out saying "account cannot be upgraded at this time" even my old non fee classic account. so i gave them a ring and eventually they told me i had a "indicator" on my account and id have to go into branch to cancel my silver membership account? he couldnt give me anymore info. has anyone else experienced this? my local branch is only open 9.30 till 4.30 so cant get there for a few days due to work commitments so i just wanted to know are they just being awkward trying to stop me downgrading? or what this "indicator" could mean? thanks to anyone who can shed some light.
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Comments
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LLoyds do have an internal system of codes, it sounds like you have a CPD on your account. They have different numbers after that, and these dictate what they can do for you.
CPD= Credit Policy Decline.0 -
Either that, or they want to do a hard sell on you to try to make you continue paying for an account (says the cynic...)0
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marty2be2000 wrote: »LLoyds do have an internal system of codes, it sounds like you have a CPD on your account. They have different numbers after that, and these dictate what they can do for you.
CPD= Credit Policy Decline.
i dont really understand, i just want the normal classic account i had before i upgraded to the silver account. does this mean im gona be stuck on the silver account payin £9.95 a month? lol0 -
A CPD marker should not stop the OP from downgrading though. Sounds like they want to try and sell you something in branch0
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MoneySaverLog wrote: »A CPD marker should not stop the OP from downgrading though. Sounds like they want to try and sell you something in branch
thats exactly the point i was trying to get accross to the guy on the phone he said the indicator was preventing him from doing anything to my account? i said i feel like your just being awkward because you want the £9.95 off me every month. he said thats not the case and he couldnt give me any more info lol0
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