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Very delivered parcel to old address

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2

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  • vaio
    vaio Posts: 12,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    bris wrote: »
    Go to your old address and get the Ipad, have you even thought of such a simple solution such as this.

    tricky choice....

    a. Spend a whole day & ££ on the bus to an address you can't get into on the off chance the person who signed for it is in, still has it and is willing to hand it over.

    or

    b. get the people who made the mistake to sort it out
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    bris wrote: »
    Go to your old address and get the Ipad, have you even thought of such a simple solution such as this.

    Apparently so...
    Feffie wrote: »
    it;s a 4.5 hour bus journey away as I don't drive and I don't have the keys anymore so I'm not able to go and check if it is still there either.
  • Pollycat
    Pollycat Posts: 35,779 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Snap, Vaio. ;)

    Bris might think it's a simple solution but it's not a very bright suggestion, is it? :)
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OOps missed that bit, thats what happens when you try and skim read things.
  • Feffie
    Feffie Posts: 7 Forumite
    Had an email back from the address I emailed yesterday that the Very rep gave me saying someone will contact me today which hasn't happened.
    Will continue waiting but not going to get my hopes up of anything happening now as it's been over a month of trying to get things sorted.
  • Pollycat
    Pollycat Posts: 35,779 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Hi Feffie,

    We're really sorry to hear that your parcel was delivered to the wrong address and would like to help.

    Dave
    Very Network Team
    Feffie wrote: »
    Had an email back from the address I emailed yesterday that the Very rep gave me saying someone will contact me today which hasn't happened.
    Will continue waiting but not going to get my hopes up of anything happening now as it's been over a month of trying to get things sorted.


    OK, Dave from Very - maybe you can get your team to respond to Effie as they promised.
  • John_Jizzle
    John_Jizzle Posts: 364 Forumite
    Tenth Anniversary 100 Posts Combo Breaker
    seems very aren't very organised
  • Feffie
    Feffie Posts: 7 Forumite
    Still nothing from them, I am highly annoyed at them now as I have bought quite alot off them before,so would have thought they would respect a repeat customer, apparantly not.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Feffie wrote: »
    Still nothing from them, I am highly annoyed at them now as I have bought quite alot off them before,so would have thought they would respect a repeat customer, apparantly not.

    Maybe its being looked into ?
  • Feffie
    Feffie Posts: 7 Forumite
    DCFC79 wrote: »
    Maybe its being looked into ?

    It may be but as they keep saying they will contact me the next day and x amount of weeks later they have still not been in contact.
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