asda coupon policy again!

pondie1

i have just been to my local asda (carlisle) and went to put coupon in self scan,i hadnt bought the items but usually they accept 10% off shopping,the self scanner said coupon does not match products,has anyone else tried lately i didnt get any accepted tuesday either but that was new staff,i know we dont have a right to this but it has always been the policy to take 10% at managers discretion

ells2123

Same happened to me in stockport today!

It was for 30p and i'd spent £5, just flashed up saying it didn't match any purchases and i've used the exact same voucher before!

pondie1

did that happen at the self scan or till,did u try tills to see if sa took them

youngie

asda in ipswich had taped over the voucher slots on self scanners and a notice saying ask for assistance

teedy23

Same story here, I cant for the life of me remember if the 99 barcodes still work though. I think the checkouts still take them, in fact I know they do.

Ragtimeplayer

I think they have been reprogrammed to be honest.

I went last week and had the same message while trying to use a coupon.

Went yesterday and it is still the same.

pondie1

self scan did same thing today on a £11 shop,my earlier £56 shop the SA took coupons no problems,so obviously self scan is to be avoided

mcbain

pondie1 wrote: »

self scan did same thing today on a £11 shop,my earlier £56 shop the SA took coupons no problems,so obviously self scan is to be avoided

Well I used 3 x ood (get active) 50p tesco ski yogurt vouchers at an Asda self scan on Saturday and they went through fine.

hididdlediddle

i had the same experience at the asdas where my son works in Bury i was happily scanning my coupons when the sa jumped on me like i was stealing the till, she opened up the bit where id put my coupons and checked each coupon then said it was ok but i was not to put any more through she said there had been out of date coupons going through and ones specifically for other stores, i said ok no probs then swiped my discount card which she had to authorise, she wasnt too impressed. Tesco self scan wasnt a prob though!!

Discodee

mcbain wrote: »

Well I used 3 x ood (get active) 50p tesco ski yogurt vouchers at an Asda self scan on Saturday and they went through fine.

Please dont anyone jump on me, but it is this practice that is making stores cut back on coupons.
is it worth risking them stopping accepting them for £1.50?

My tesco have stopped taking them because people were giving asda ones in, and Asda will do the same.

Surely coupon usage is a great thing, and it is a privelige. A privelige that will be withdrawn if people continue to abuse it by giving in coupons that the store cannot redeem.

tbw

Discodee wrote: »

Please dont anyone jump on me, but it is this practice that is making stores cut back on coupons.
is it worth risking them stopping accepting them for £1.50?


You took the words out of my mouth Discodee!