Credit file

Mystie

Hi all, I hope someone can give me some advice.

Many years ago(10yrs) I had no choice but to enter a DMP. This was not an easy choice but I did not want a bankruptcy in my name. My thinking I borrowed the finance I should pay it back. Since then I have kept to my payments and in some cases most lenders are paid.

I have recently checked my credit rating after I was declined credit and found that CL Finance are still showing a default account after all these years and yet despite all payments agreed and on time are shown as late.

Can they continue to do this until the entire dept is paid off.

Also can I claim any PPI on any of the loans / credit cards I took out as I'm a little unsure.

Thank you for your time and any help that can be given.

matttye

ICO guidance says "Accounts should normally be filed as being in default where those payments due have not been received for six months."

http://www.ico.org.uk/for_organisations/sector_guides/~/media/documents/library/Data_Protection/Detailed_specialist_guides/default_tgn_version_v3%20%20doc.ashx

If you're on a DMP and paying less than the minimum payment each month, then they should have defaulted you after 6 months. They can't just report late payments for 10 years. You need to make a complaint to CL Finance and then take it to the ombudsman if they refuse to remove the markers.

You say they're showing a "default account" - what is the default date?

You can reclaim PPI if it was missold, so for example, if they said it was mandatory or they sold it to you even when it wasn't suitable in your circumstances.

happy_bunny_2

As asked, what was the default date?

Sometimes defaults on DMPs are issued just before balance is paid off, I suspect to maximise damage to the individual. Totally unfair. Read the ICO default guidelines sticky for reasoning.

Mystie

After reading the report properly the account has not been entered into default even though its been under a DMP. Can they do this ? Or do I have any rights?

matttye

Mystie wrote: »

After reading the report properly the account has not been entered into default even though its been under a DMP. Can they do this ? Or do I have any rights?

What are they actually reporting to your credit file, missed payments? An arrangement to pay?

If youre not sure, could you post a screenshot of the relevant part of your credit report but make sure you remove all personal details before posting.

Mystie

Stupid question how do you upload a pic

matttye

Mystie wrote: »

Stupid question how do you upload a pic

Go to an image hosting website like http://imageshack.us/, upload the pic using the form there and post the link.

Thrugelmir

Mystie wrote: »

Can they continue to do this until the entire dept is paid off.

The account will be indicated as being under being under a Debt Management Plan. This will be visible to anyone that searches your record.

Mystie

Thank all, since a long chat with CL FINANCE they have had this removed from my file and today my rating has shot up by 500pts. It's amazing how much damage that they were causing.onwards and upwards.

fermi

CL finance do this sort of thing frequently

See: https://forums.moneysavingexpert.com/discussion/4070713

Glad you got it sorted.

izools

Thrugelmir wrote: »

The account will be indicated as being under being under a Debt Management Plan. This will be visible to anyone that searches your record.

There isn't actually a specific marker a creditor can put on someone's credit file to say they are in a DMP.

They can report:

Arrears
Defaulted
Arrangement to pay

That's it. An AP marker doesn't state the debtor is in a DMP, it just means they've negotiated reduced repayments with the lender that the lender has agreed with.