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Poor garage now denying working on my car!!

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Jdirk
Jdirk Posts: 3 Newbie
in Motoring
I'll try and keep this simple, I'm basically wondering where to go next :(

Car making awful noise
Took to garage they said needed replacing engine
Went to pick up car and given £2k bill
Asked for new engine number and turns out same engine
Said repaired my engine
Paid £1500 cash they wouldn't give me receipt
Reported to Motor Codes regulators to mediate
Garage denied working on the car
Provided Motor Codes with evidence, pictures & voice recordings
Garage then ignore Motor Codes
Case passed to Trading Standards

What do I do now to try and recoup excess costs? The car was not repaired properly and I had to trade it in this week!

Please help :(

Thanks..
«1

Comments

  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    surely trading standards are the people to advise you on your questions given they have all the information to hand
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Jdirk
    Jdirk Posts: 3 Newbie
    the_r_sole wrote: »
    surely trading standards are the people to advise you on your questions given they have all the information to hand

    I wasn't sure I could contact them directly?
  • System
    System Posts: 178,348 Community Admin
    10,000 Posts Photogenic Name Dropper
    how did they get "passed the case" if you haven't spoken to them directly?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Jdirk
    Jdirk Posts: 3 Newbie
    I received an email from Motor Codes today informing me of their conclusion and a breakdown of events. They stated they have passed the case on to TS.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    Who the heck are "motor codes"?
    The only reference I find is to a website not unlike the "good garage scheme".

    Is this some sly spam advertising post?
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • albionrovers
    albionrovers Posts: 2,028 Forumite
    Why poor garage? Sound like a bunch of scoundrels to me?
  • Mutz
    Mutz Posts: 21 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Strider590 wrote: »
    Who the heck are "motor codes"?
    The only reference I find is to a website not unlike the "good garage scheme".

    Is this some sly spam advertising post?

    Not spam mate, I started a new account because I couldn't get logged in on this one but now it's working.. Motor Codes are exactly what google says..

    When I said 'Poor' garage I meant bad lol

    Jdirk/Mutz
  • colino
    colino Posts: 5,059 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Be clear on what you instructed the garage to do for you, get it back on the road, or specifically, get and fit a new engine. Then, take them to court. "Motor Codes" is a shop front for SMMT and isn't going to actually do anything for you.
  • Strider590
    Strider590 Posts: 11,874 Forumite
    Motor codes looks like a "good garage scheme" type affair, I agree with above, they probably won't do anything to help, because the garage you used will have paid to be on their site.
    “I may not agree with you, but I will defend to the death your right to make an a** of yourself.”

    <><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/
  • Ultrasonic
    Ultrasonic Posts: 4,265 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Jdirk wrote: »
    Paid £1500 cash they wouldn't give me receipt

    Why did you hand over that much cash if you weren't happy? Sounds mad to me. For the future, always make payments like this at the very least by cheque as this will be traceable.

    As suggested above, talk to local trading standards.
This discussion has been closed.
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