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Virtual Pets - help

This is hardly what I'd call techie but I'm tearing my hair out.
My 6 year old got (yet another) Tamagotchi-type thing on a visit to the science museum.

It's the "49 pets in one variation" see: here.

She's pretty good with these sort of things and I'm not too bad myself but we can't get this one to do very much.

It'll eat but just shakes its head for any thing else.

Anyone's child got one?
Can you help us?
Has anyone found any online instructions?

Most of all - can I turn the sound off?:mad:

Cheers
Don

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