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Praise for philosophy skincare
redfragglebiker
Posts: 856 Forumite
Just had to post to say how chuffed I am with philosophy skincare. I had an online order I wanted to place. As it was my first one I am entitled to a free gift, however there was also a code for a seperate summer promo free gift on the website over a certain spend and the website only allows one code to be put in at any given time. :mad:
I emailed customer services to ask what the content was of the summer promo gift was so I could decide if the summer promo gift or the first order gift would be better for me.
Not only did they only take 2 hours to reply but the lovely lady in customer services has said if I input the summer promo code and them email her my order number she will add the first order free gift in with my parcel so I can recieve both gifts.
Along with that as a new philosophy customer she is going to put some free samples of their latest products in for me so I can try them out! :j:j
Can't beat that for service! Well done Philosophy!!!
I emailed customer services to ask what the content was of the summer promo gift was so I could decide if the summer promo gift or the first order gift would be better for me.
Not only did they only take 2 hours to reply but the lovely lady in customer services has said if I input the summer promo code and them email her my order number she will add the first order free gift in with my parcel so I can recieve both gifts.
Along with that as a new philosophy customer she is going to put some free samples of their latest products in for me so I can try them out! :j:j
Can't beat that for service! Well done Philosophy!!!
Everyone has a dark side... apparently mine is called Harold?!? :huh:
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