Crowdology problem

Munnymonsta

Hi,
I keep getting an error message when trying to withdraw from Crowdology.
The message reads ' Payment solution is not available for the moment, please try again later'
This has been a problem for over a week now. I have emailed them three times but have had no reply.
Has anyone else had this?
I'm putting off doing any further surveys until it is sorted out as I read another post where people have had problems, although I must say I cashed out last month with no problem at all.

red_devil

yes i had the problem last week but when i tried earlier this week it worked.

Munnymonsta

Follow up .... They emailed me back stating that the problem should now be resolved and ......it is! :T

Misty7

I've been having problems with crowdology for a few months now. My balance has remained the same for sometime despite the fact I have been completing surveys. I have emailed several times but got no response. I have now stopped doing the surveys I just want what is owed and then I'll probably give that site a miss, there are better sites that do pay out. Can anyone here who has had success contacting them tell me which email address you used pleased.

geordie_joe

Misty7 wrote: »

Can anyone here who has had success contacting them tell me which email address you used pleased.

I have never needed to contact them, but this is printed at the bottom of all their emails.

For support please contact [EMAIL="crowdology@redshiftresearch.co.uk"]crowdology@redshiftresearch.co.uk[/EMAIL] or visit our website at www.crowdology.co.uk

Misty7

Thanks for the quick reply, that is the email address I've been using and got no response from. Hopefully if someone here has had a response they may find there is another email address I can try.:)

geordie_joe

They have a facebook page, listed on their contact us page

http://www.crowdology.co.uk/contact_us

Misty7

Thanks a lot I'll give that a try:)

Misty7

Wow what a response, just had an email from them !

System

Is it resolved Misty?

Misty7

Afraid not, they are agreeing what they owe me and telling me to put in a claim, but the amount isn't shown as available, so obviously I can't submit a claim. At least they are communicating with me now so hopefully once they understand the situation it will be put right