We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Halifax asking stupid questions....help please???
magicno1
Posts: 27 Forumite
Hello all,
My wife is in the process of trying to claim ppi on a card account she had in 2004 before we were married. She sent off the letter and details and they rang within 24 hours! They found the accounts concerned and asked over the phone if she would like to complain which she duly did which I thought was a bit odd!!!
Anyway, a week or so later ie last week , they rang back asking questions like, at that time you had the cards/ loans did you have life insurance, sick pay etc and so on! She has tried to contact her old employer but they have since been bought out by another company who she can't contact! They are due to call back soon and expect her to have these answers but there is no way she can get them! What shall we do???? I recently had various successful claims and had no problems or questions like these at all.
Regards
Chris
My wife is in the process of trying to claim ppi on a card account she had in 2004 before we were married. She sent off the letter and details and they rang within 24 hours! They found the accounts concerned and asked over the phone if she would like to complain which she duly did which I thought was a bit odd!!!
Anyway, a week or so later ie last week , they rang back asking questions like, at that time you had the cards/ loans did you have life insurance, sick pay etc and so on! She has tried to contact her old employer but they have since been bought out by another company who she can't contact! They are due to call back soon and expect her to have these answers but there is no way she can get them! What shall we do???? I recently had various successful claims and had no problems or questions like these at all.
Regards
Chris
0
Comments
-
They are trying to find out if she had no need of the insurance, so she may have said there was no need for it because she had good sick pay etc.
If the firm no longer exist, you'll have to tell them that.Non me fac calcitrare tuum culi0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 354.4K Banking & Borrowing
- 254.4K Reduce Debt & Boost Income
- 455.4K Spending & Discounts
- 247.3K Work, Benefits & Business
- 604K Mortgages, Homes & Bills
- 178.4K Life & Family
- 261.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards