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Buying house which has NTL, but I want BT

RatAtAt
RatAtAt Posts: 100 Forumite
I am considering buying a property which has NTL via cable, but I would want to get BT re-connected using my existing BT number (same exchange) and get it all done quickly (I get a large number of charity-related calls via BT).

I have established with BT that the property used to be connected to BT about 2 owners ago, but can see no sign of a BT connection going in, and no sign of a BT socket in the property.

What is likely to be involved - I guess it will need an engineer's inspection, but can I get that done before I move in, and then expect to get the transfer done quickly as soon as I physically move? Anyone any experience please?

Comments

  • kingmonkey
    kingmonkey Posts: 846 Forumite
    Part of the Furniture Combo Breaker
    Installing a new line costs about £120 and there is probably about 2-3 week wait.

    If there is a line already there hidden away somewhere then it will be free.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    kingmonkey wrote: »
    Installing a new line costs about £120 and there is probably about 2-3 week wait.

    If there is a line already there hidden away somewhere then it will be free.
    £124.99 now.

    As the BT master socket is 'missing' and a new one would have to be installed, I'd doubt whether Openreach would waive the charge - and hence BT will charge you.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • photome
    photome Posts: 16,753 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    kingmonkey wrote: »
    Installing a new line costs about £120 and there is probably about 2-3 week wait.

    If there is a line already there hidden away somewhere then it will be free.


    Not always the case..I have a bt line and socket in a new build house but bt wont connect it without me paying the full whack.
  • fbrj
    fbrj Posts: 376 Forumite
    Part of the Furniture Combo Breaker
    My recent experience was slightly different........
    We recently moved into a rental property (in between selling one house and buying another) which seemed to have NTL lines/ cable everywhere. However on closer inspection I found an old BT line (followed the wiring from an external junction box) which had not been used for years. BT arranged for a new number within 24 hrs, a recorded message at our old phone number - giving the new number, and an engineer visit within 48hrs. During the visit by the engineer he disappeared in his van to "sort something out round the corner" -(probably went for a smoke..lol!) and we were connected on his return. So far (this was over 3 months ago and I have had at least one quarterly bill) I have not been billed for any of this in terms of a "connection fee". Not something I have queried obviously....but something I half expected to be charged for. I have to say a 1st class service!
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