We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bank of Ireland overdraft charges

Having recently incurred a number of charges relating to unauthorised overdraft charge with the Bank of Ireland ( Northern Ireland ) I was shocked to see that the charge including the unpaid direct debit charge is a total of £42 ( £21 + £21 ). Two bites of the cherry for an unpaid direct debit disgusting. I then checked the charges for similar circumstances if you happen to be a customer in the United Kingdom or Bank of Ireland (GB) to my surprise they are lower.
International boundaries still inform me that Northern Ireland is still part of the UK then why are the charges different. The BOI inform me that it is a different jurisdiction so they can charge what they want. Hmmm. Anyone else have a similar problem. Any advice appreciated, I will be writing to FOS and MP.

Comments

  • Wywth
    Wywth Posts: 5,079 Forumite
    crampers wrote: »
    Having recently incurred a number of charges relating to unauthorised overdraft charge with the Bank of Ireland ( Northern Ireland ) I was shocked to see that the charge including the unpaid direct debit charge is a total of £42 ( £21 + £21 ). Two bites of the cherry for an unpaid direct debit disgusting. I then checked the charges for similar circumstances if you happen to be a customer in the United Kingdom or Bank of Ireland (GB) to my surprise they are lower.
    International boundaries still inform me that Northern Ireland is still part of the UK then why are the charges different. The BOI inform me that it is a different jurisdiction so they can charge what they want. Hmmm. Anyone else have a similar problem. Any advice appreciated, I will be writing to FOS and MP.

    Who's your MP?
    I look forward to viewing the response you receive; please post it here if/when you ever get one.

    As regards the FOS, I know they will simply return your complaint and ask you to complete the bank's own complaint process first ... so I suggest you save the cost of the stamp on that one :)
  • dunstonh
    dunstonh Posts: 120,015 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Two bites of the cherry for an unpaid direct debit disgusting.

    Not at all. It means they had to do the work twice. It is a charge per occurrence.

    Northern Ireland often has different rules to England and Wales. Scotland can be even more different.

    You cannot go to the FOS without going through the complaints process first. All FOS will do is interpret your complaint in a few sentences and forward it on to the bank. Not a good idea because the interpretation is often very different to what you want it to say.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • TheMoney
    TheMoney Posts: 104 Forumite
    The bank should only levy 1 charge per transaction. If the direct debit was returned unpaid, then your balance would be no lower than before this occurred. You were either already over your limit, or have incurred a charge for something else.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.