Claiming for failed concert tickets from Visa via viagogo

Options
Bought tickets from Viagogo using Visa. Seats failed to materialise. Will S 75 work or chargeback?

Comments

  • elsien
    elsien Posts: 33,018 Forumite
    Name Dropper Photogenic First Anniversary First Post
    Options
    Won't viagogo refund, I thought that was part of their terms and conditions?
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    Options
    Bought tickets from Viagogo using Visa. Seats failed to materialise. Will S 75 work or chargeback?


    Contact card provider and a chargeback is available. So long as the original debit is under 120 days you won't need any paperwork (as per visa regs) if its over 120 days then you will have to sign some paperwork that your card provider will send you.

    I take it that the date of concert has passed?
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
  • bengal-stripe
    bengal-stripe Posts: 3,349 Forumite
    Name Dropper Combo Breaker First Post First Anniversary
    Options
    Seats failed to materialise.

    What do you mean?

    You didn't receive the tickets or were you unable to occupy the booked seats. Did you see the concert from different seats?
This discussion has been closed.
Meet your Ambassadors

Categories

  • All Categories
  • 343.8K Banking & Borrowing
  • 250.3K Reduce Debt & Boost Income
  • 450K Spending & Discounts
  • 235.9K Work, Benefits & Business
  • 609.1K Mortgages, Homes & Bills
  • 173.4K Life & Family
  • 248.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards