Moorcroft & Callcredit

natty6

I would be grateful for any advice. I have received a letter today from Moorcroft, the letter states that a company called Callcredit (never heard of them) has contacted them to advise there has been a change to my circumstances and to contact them.

I do not know what change there has been as I am still in the same position and pay MC money each month, without fail.

Please can anybody advise me.

Many thanks

matttye

Callcredit/Noddle is a credit reference agency.

Did Moorcroft elaborate on what apparently changed? A change of circumstances could mean anything.

natty6

Matt thanks for the prompt response. No the letter basically states they have been notified of a change?

natty6

Matt should I calll MC? As stated never miss a payment with them.

matttye

natty6 wrote: »

Matt should I calll MC? As stated never miss a payment with them.

Don't call them, write to them by recorded delivery so that you have a record of what was said and any response. Keep a copy of any correspondence you send.

It's important that any communications and such are kept to writing when talking about financial matters.

natty6

Thank you- really stress myself over things like this. I have never had problems with MC at all, as always pay each month.

Thank you for reassuring me a little. I will get a letter off in Mondays post recorded.

matttye

natty6 wrote: »

Thank you- really stress myself over things like this. I have never had problems with MC at all, as always pay each month.

Thank you for reassuring me a little. I will get a letter off in Mondays post recorded.

Your letter should say you're not in a better position financially and propose to continue making payments as you have been.

There's no need to even ask what they think has changed, as if you're not in a better position financially then whatever has changed doesn't affect your agreement with Moorcroft.

natty6

Much appreciated Matt.