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Why Are E.On Reporting To Equifax ...

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molerat
molerat Posts: 34,566 Forumite
Part of the Furniture 10,000 Posts Name Dropper Photogenic
in Energy
......... when I am no longer a customer. I closed my account with them in September 2012 and received a refund cheque on 13th October. My latest Equifax report shows them reporting up to June 2013. No harm really being done as it is showing "up to date" but surely they should not be reporting when we have no relationship. DPA breach ?

E.On rep like to comment ?

Comments

  • Former_E.ON_Company_Representative:_Malc
    Former_E.ON_Company_Representative:_Malc Posts: 6,558 Organisation Representative
    Part of the Furniture 1,000 Posts Name Dropper
    Hi molerat

    This doesn't sound right.

    Following the closure of an account, we'll continue to share data for a short period or for as long as there's an outstanding balance on an account.

    However, as your account closed last September with no debit balance, this is way beyond what I'd expect.

    We've a specialist team who investigate Datashare issues. If you drop an email to the address in my Profile with the details, I'll be happy to liaise with these guys for you.

    Malc
    “Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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