Bristan Shower part obsolete! Help please

Werdnal

I have a Bristan B85 shower installed in a property I rent out. There is a leak on the outlet and I just assumed it was a loose connection. However, taking off the cover I find the crimped hose inside has snapped off the outlet spigot. Looked everywhere online and can only find obsolete listing for the part I need:

http://www.showerdoc.com/no-longer-available-newteam-outlet-tube-inc-spigot-clip-sp-092-3017

The hose itself is no problem, as I can use jubilee clips to re-fit, but the broken threaded spigot is nowhere to be found. Any suggestions what I could do please? Would local plumbers merchants have fittings on the shelf - not genuine ones obviously, but something that would do? Need a repair by Saturday as property is let then, so urgent advice muchly appreciated.

Thanks

keystone

Call Bristan Technical Support directly. They are very helpful. Although Showerdoc may be showing the part as obsolete and unavailable Bristan TS may be able to suggest an alternative or even have one in the "come-in-handy" drawer..

Be prepared to be looking at replacing the shower though. Bristan normally will stock parts for 10 years after something goes out of production. If its that old then its probably about time it was replaced anyway and such an approach may be simpler and quicker.

Cheers

Werdnal

Thanks for reply. Its not old, only had it installed just over 2.5 years ago, so wasn't expecting to have to dump and refit all over again.

Its a holiday let and I've got a booking arriving on Saturday expecting a nice working shower in this hot weather. Was hoping for a temporary repair to get me through the next 6-8 weeks, then might look at upgrading it over the winter. Can't magic up a newly fitted and retiled bathroom in 48 hours can I!

Will give Bristan a call, thanks!

keystone

Werdnal wrote: »

Thanks for reply. Its not old, only had it installed just over 2.5 years ago, so wasn't expecting to have to dump and refit all over again.

In that case, unless it was very old stock you should be able to get the part you need.

Can't magic up a newly fitted and retiled bathroom in 48 hours can I!

No of course not but its an electric shower. Just replace the unit if necessary - that hardly requires refitting and retiling the whole bathroom does it? Anyway what I said was based on the thing being so old that you had no choice. Now you've provided additional information that may render that piece of advice redundant.

Will give Bristan a call, thanks!

Good luck.

Cheers

Werdnal

Thanks for advice, rang Bristan - Success!

They have apparently rehashed all their models, and updated their part numbers, so the original part is showing as obsolete everywhere, whilst they actually have 500 in stock on the new P No!

Got one coming 1st class post so hopefully panic over.

Mind you, not great marketing for Bristan to not make all the spares retailers aware of the updated part info. There must be lots of owners like me who have been forced to cobble something together or rip out a perfectly good shower for no reason. I know Bristan is supposed to be a good make, but having failed so soon after installation, I wouldn't have gone for another of the same make, so its not great recommendation for them.

mehera

Bet they charged you a few quid for the part though . . . .

jimmyjim_uk

My outlet hose has split. Does anyone know what the new part number is?

Bristan have stopped providing this part so I potentially have to buy a new shower.

I'm not impressed with Bristan considering it is ony 3 years old!

southcoastrgi

Do you mean the hose outside that connects to the shower head ?

jimmyjim_uk

I wish it was. It is the internal hose.

Cheers