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having trouble with active sync
redballoon_2
Posts: 1,555
Forumite
in Techie Stuff
I can not get my phone to connect with my pc either at home or at work.
I use to be able to with no problems.
I have tried downloading active sync from the mobile windows site, it downloads it, runs the install wizard then i get this message
"error. there is a problem with the windows installer package. a DDL is required for this install to complete could not be run. contact your support personelle or package vendor"
My mobile is the XDA orbit from 02.
Although i am at my work pc at the moment, there is no restrictions on users downloading applications off the internet, as I have done a few this morning.
Can anyone help?
I use to be able to with no problems.
I have tried downloading active sync from the mobile windows site, it downloads it, runs the install wizard then i get this message
"error. there is a problem with the windows installer package. a DDL is required for this install to complete could not be run. contact your support personelle or package vendor"
My mobile is the XDA orbit from 02.
Although i am at my work pc at the moment, there is no restrictions on users downloading applications off the internet, as I have done a few this morning.
Can anyone help?
Make £10 a day challenge March 2013 £101.24 / £240 :j
WSC 10 March - £0 / £5
Debt £17,294 - 7th March
WSC 10 March - £0 / £5
Debt £17,294 - 7th March
0
Comments
-
Which version?
http://www.microsoft.com/windowsmobile/activesync/default.mspx
Could try it from a different source:
http://www.softpedia.com/get/Internet/Telephony-SMS-GSM/ActiveSync.shtml
Does it name the required file and can you take a screenshot of the error?0 -
have tried downloading from softpedia and it doesnt download, think that maybe die to using works pc. will try at home.
tried the windows one again and got the same error message
I dont know how to post screen shots!Make £10 a day challenge March 2013 £101.24 / £240 :j
WSC 10 March - £0 / £5
Debt £17,294 - 7th March0 -
Download and install the latest Windows Installer and then install ActiveSync again.
If still no joy and you need to post a screenshot see IMAGES in the FAQ Help.0
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