Warranty Issue

John_G66

Hi

Purchased a car from a franchised Ford dealer in April, the car was a VW. I have since had a battery fail on the car and have asked for the garage to pay for a new battery. They tell me that the car was sold without a warranty, on the invoice it does say No Waranty, but, I was under the impression that this was a franchised warranty they were trying to flog me during negotiations - £600 worth !!. So I politely declined there all singing/dancing £600 warranty. I have pointed out the sale of goods act ie 3 months warranty on any vehicle purchased, but they say they are not interested and anyway a battery would not be covered anyway. I have pointed out that the battery problems started about a month after sale but they are not interested. Unless I am advised otherwise, I firmly believe that I am 100% correct on this consumer point but would like some advice to take things further or any observations that anyone may have ?

Many Thanks..............

colin79666

depends on the age of the car

If its second hand and its out of manufacturer warrenty I think you are out of luck. Sellers are more or less allowed to sell cars as sold as seen. As long as they don't promise something that isn't or sell an unroadworthy car then they haven't broken the law.

saintjanet

Sorry but even with a warranty the battery would not be covered and is regarded as a consumable item,like for example brake pads and other parts are.If it had failed a few days after you bought it, a decent garage would have replaced it though.

plane_boy2000

Batteries are consumables, and can fail very quickly - its unlikley that they would have known that there was a problem, although I would have expected any main dealer with a good reputation to replace it as a sign of good will - its not an expensive job.

If they are refusing then I would just get it fixed and remember never to buy from them again.