Cancelled Parking Ticket Now Being Pursued by Bailiffs

spacey2012

She really needs to post herself so we can question her on what paper work and from who she received.
It may not even be the council, she may just think it is.

RuthnJasper

Coupon-mad wrote: »

Oh why oh why would she not have just written a one-liner 'appeal' response as it tells her to on these Notices? You cannot deal with such things over the phone!

Do try pepipoo and do try an emailed (paper trail!) complaint to the Council IMMEDIATELY to the top. She should not be paying a bailiff IMHO and should be helped to explore all avenues.

I know... that's exactly what I would have done, and I'd have told her if she'd said something earlier. I think she tends to think along the lines of "if I ignore this it'll go away" sometimes. Never a good idea.

Thanks ever so much for the guidance.

RuthnJasper

spacey2012 wrote: »

She really needs to post herself so we can question her on what paper work and from who she received.
It may not even be the council, she may just think it is.

I'll definitely recommend MSE to her! It is definitely the local borough council though, I saw some of the documentation last night. I can't fathom why it wasn't properly dealt with at an earlier stage, but there we are.

Thanks ever so much.

MothballsWallet

RuthnJasper - also tell her that (for next time) to not deal with these people on the 'phone (unless she's willing to stump up a £10 in a Subject Access Request for the recordings) and get everything in writing.

RuthnJasper

MothballsWallet wrote: »

RuthnJasper - also tell her that (for next time) to not deal with these people on the 'phone (unless she's willing to stump up a £10 in a Subject Access Request for the recordings) and get everything in writing.

Thanks sweetie. Sound advice. xx