Warning: Superdrug online orders

Hezzawithkids

Has anyone else had this problem?

Tried to place an order this morning on Superdrug website. Entered my credit card details which was promptly declined. Went back to the payments page and saw that the card end date was wrong, so - thinking that I must have had a senior moment - I corrected it, re-entered the CV2 code, checked everything else was correct and tried again. Same result. Went back to the payments page and saw that my card end date details were NOT what I had entered :mad: Cancelled the whole thing and emailed Superdrug to query if there site is malfunctioning.

10 minutes later I got a call from my card providers security team. They had noticed the 2 declined transactions and told me that not only was the card end date wrong but the CV2 code was wrong too! I am always meticulous when entering card details online so I know that it wasn't my error. No harm done as the card company is satisfied that nothing dodgy was going on but I'm wondering if anyone has had a similar issue with Superdrug??

battleborn

You sure you entered them correctly?
I cant see how the payment process page could auto create digits.

Azari

battleborn wrote: »

You sure you entered them correctly?

Did you even read the OP?

It stated quite clearly that the OP is quite confident that they were.

I cant see how the payment process page could auto create digits.

Well, it didn't autocorrect, did it?

It autoerrored.

battleborn

Azari wrote: »

Did you even read the OP?

It stated quite clearly that the OP is quite confident that they were.



Well, it didn't autocorrect, did it?

It autoerrored.

You are so abrupt on here, Are you ok?

Never known a payment gateway to auto error.

Own_My_Own

battleborn wrote: »

You are so abrupt on here, Are you ok?

Never known a payment gateway to auto error.

Well that's it then. battleborn has said it can't happen. And we must all believe him/her.

spike241

Card start and end dates are usually entered using drop-down boxes so the site wouldn't be creating digits, just selecting those that are already there.
If it was this month then it could be a default setting.

battleborn

Own_My_Own wrote: »

Well that's it then. battleborn has said it can't happen. And we must all believe him/her.

Exactly.

:beer:

Moglex

Does anyone else think battleborn is turning into the new Goater?

ThumbRemote

It's OK, schools break up soon so battleborn won't have access to the internet over the holidays.

Azari

Moglex wrote: »

Does anyone else think battleborn is turning into the new Goater?

Not really. Goater actually posted some quite intelligent stuff from time to time. It was just that he would never let anything go. (Not that anyone could ever accuse me of that ).

He seems to have gone into semi-retirement after a spell of being PPR'd a while back.

battleborn

ThumbRemote wrote: »

It's OK, schools break up soon so battleborn won't have access to the internet over the holidays.

Are you a newbie?