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Equifax can't even spell

When Equifax close a support call they send out an automated email telling you it's closed a la

equifax.png





"Surpressed"??!! I can't believe a company the size of Equifax can make such elementary spelling mistakes in an email subject title that will potentially go out to 1000s of people (anyone who has ever queried their report online)

#tinpot

Comments

  • You-kip
    You-kip Posts: 499 Forumite
    You're probably the only one as well out of 1000's who actually are bothered about a spelling mistake too.
  • audigex
    audigex Posts: 557 Forumite
    It's pretty unprofessional: I'd be rather embarrassed if anything I released at work contained basic spelling mistakes.

    On a forum, Facebook, text message I'm not overly fussed about grammar-nazism... but in the world of work, business, finance and so on, it doesn't give me much faith in the company if they can't even proof read an email.

    What's to say they don't have spelling mistakes in their software? As a software developer myself, I know the carnage a simple mis-spelt variable can wreak.
    "You did not pull yourself up by your bootstraps. You were lucky enough to come of age at a time when housing was cheap, welfare was generous, and inflation was high enough to wipe out any debts you acquired. I’m pleased for you, but please stop being so unbearably smug about it."
  • sfax
    sfax Posts: 1,154 Forumite
    You-kip wrote: »
    You're probably the only one as well out of 1000's who actually are bothered about a spelling mistake too.

    It's not the mistake itself; it's what it says about the professionalism of the company. I reiterate: #tinpot.
  • You-kip
    You-kip Posts: 499 Forumite
    sfax wrote: »
    It's not the mistake itself; it's what it says about the professionalism of the company. I reiterate: #tinpot.

    Maybe its one of the Call Centres staff that done the wording as I normally have to spell my name out a few times & even then they say it wrong.
  • Cycrow
    Cycrow Posts: 2,639 Forumite
    audigex wrote: »
    What's to say they don't have spelling mistakes in their software? As a software developer myself, I know the carnage a simple mis-spelt variable can wreak.

    surely it wouldn't compile if there was a misspelled variable (depending on language) ?

    besides, its unlikely the software developer making their software is going to be the same person who's writing the emails
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