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Reclaiming Bank Charges from Santander.
Gemma3108
Posts: 88 Forumite
I have the letter written and printed out and my list of charges. But I was wondering if anyone could help as to where I send it to? Is it my local branch or do I send to head office or somewhere else?!
Thank in advance for your help
x
Thank in advance for your help
x
Been married since 14th September 2013 
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Comments
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Are you aware that most bank charges were found to be fair? Are you claiming under the financial hardship provision?0
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jacques_chirac wrote: »Are you aware that most bank charges were found to be fair? Are you claiming under the financial hardship provision?
Yes I am. xBeen married since 14th September 2013
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You send it to the customer relations department of the bank. Make sure you include a budget breakdown (ingoings and outgoings) along with details of the arrears and defaults you have at the moment and do not under any circumstances make reference to the charges being unfair or disproportionate. Make sure you state you are asking for a refund under financial hardship criteria.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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I have taken the letter off here and readjusted it. I do not use the bank anymore but it is open. It think there is about £1 in it at the moment.Been married since 14th September 2013
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I cannot find the address for the Customer Relations Department.. xBeen married since 14th September 2013
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Would it be the customer services?Been married since 14th September 2013
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Then I'm afraid there is little chance of success in reclaiming charges.I have taken the letter off here and readjusted it. I do not use the bank anymore but it is open. It think there is about £1 in it at the moment.
Reclaiming under financial hardship only usually applies to your main account.0
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