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Marks and Spencer cheap essential towels - from £1.60!
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Hi everyone,
I placed an order on the last day of the 20% promotion and all discounts were applied at the time I ordered. It was even emailed to me in the confirmation email. However a day or so later I got an email saying some of the stuff was out of stock and therefore deleted from my order. I logged in online to check the rest of my order and I found out they also removed the 20% automatic discount from it :O So my order total ended up even higher than the original amount! Don't understand why it was removed but only ended up with free delivery and 10% code used.
This also happened to a friend who also placed the order the same day as me. I have emailed customer service who replied saying that the 3.50 plus the 15.00 (had brought 6 bales for friends and family) was the 20% discount... which is completely wrong coz the 20% should was a completely different promotion altogether! Anyways have emailed them again.
So I just wanted to warn ppl to check their accounts to see if the correct discounts have been applied. Hopefully this will be sorted with customer service soon!! Excellent bargain if it is...so thanks OP!0 -
tell them what your comfirmation email says, and keep going at them, they'll back down, best of luck.0
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thanks all just got:
Items:£31.00 Delivery charges: £3.50Free Delivery:-£3.50 Promotion Applied:-£1.00 Promotion Applied:-£3.10 Promotion Applied:-£7.50 &MORE Code Accepted:Not setting myself any comp targets this year, didnt seem to work last year!!! £120.98/£2008
2009/ maybyliene eyeshadow, rimmel polish, loreal foundation, Glamour: hairbrush
boots card =2625
quidoco= 110.00
Thanks to all that take the time to post0 -
just checked my account after email alert
all my towels have been dispatched but my undies are going to be dispacthed at the end of the week
yet i have already got the undies but have not got my towels
although they split my order they deducted the deliverry charge on both dispatches0 -
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Thanks0 -
if you go to codes board, its in there0
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I got my towels delivered today but they are not as fluffy and cuddly as I would have hoped from M&S.
I can't complain at the price but if you havent received yet, dont get your expectations up too much, they are a bit, well, sort of flat and smallish in the pile, if you know what I mean!0
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