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Paying to cancel a mobile phone contract O2

Recently, I took out a contract for an iPhone 5 on 02 from the carphone warehouse. When I bought the phone, there was an understanding that there was good connection where I live. Since, the connection has become worse and worse to the point where I can barely make or receive calls. After downloading the 02 booster app, nothing has changed. :( I was on Vodafone before I changed and now want to return to them. However, 02 want to charge me the rest of my contract in order for me to cancel. How can I be forced to pay for a contract which was signed with 02 when there was a mutual understanding that there was decent connection here, when in fact, there is not. They have failed to meet their part of the contract - not me. Why should I pay for their problem?:mad:

Comments

  • dalesrider
    dalesrider Posts: 3,447 Forumite
    You would be better posting in the mobile phone section... Not the credit card one.
    Will get far better answers.

    But, just what is recently ????
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
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