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early learning centre....
heather38
Posts: 1,741 Forumite
i bought my daughter an ollie octopus toy from the elc. after about a week i noticed that the filling was coming out from between the stitching and through the material of the legs. i took it back to the store and wanted to exchange it for another one. i checked all the ones they had in stock and they were all the same. i wasn't happy about it so i paid a bit extra and swapped it for another toy. the store were lovely and exchanged it with no problems.
however i emailed their h/o via the elc website 3 weeks ago to complain about the fact that a toy aimed at young babies had filling material coming out of it and i have still not had a reply from them, even if they sent any email to say thanks for contacting us etc i would have been happy but now it's got my goat that they haven't seen fit to say anything,
oh rant over..
however i emailed their h/o via the elc website 3 weeks ago to complain about the fact that a toy aimed at young babies had filling material coming out of it and i have still not had a reply from them, even if they sent any email to say thanks for contacting us etc i would have been happy but now it's got my goat that they haven't seen fit to say anything,
oh rant over..
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Companies eh0
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a letter would have been better imoNo Links in Signature by site rules - MSE Forum Team 20
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