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Guardian Consumer letter,Moto Services

In last Saturday's guardian the following "problem" appeared
Snoozing at Moto service station cost me £90


http://www.guardian.co.uk/money/2013/jul/08/snoozing-moto-service-station

in the "Solution" there is the following quote:-
Moto advises drivers who accidentally or unintentionally overstay the free parking period – and believe they have mitigating circumstances – to contact the duty manager before leaving the site. It says that had you done this, the ticket would not have been issued

Make of this what you will.
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