Ppi appeal help (halifax) - upheld in part

jlp100

Hi folks.

I've received a letter from Halifax who have offered me around £2,600 on 6 loans I have had with them. Yet at the end of the substantial explanations (haven't got a clue as to what half of it means) the total refund offered is actually £2092.70.

1) 2 of the loans had no PPI yet they have have offered £580 on one of these and £220.96 on the other (included added 8% interest)??

2) When I had a phone call from Halifax going through details of my claim I knew for certain the PPI was put on a joint loan I didn't ask for.

I'd had previous Halifax loans but due to the amount I applied for (£7k for consolidating debts) I had to ask my partner at the time to co-sign for the loan. Half of this PPI amount is being refunded to me.

I was solely responsible for the repayments (Halifax would be able to see the DD came out of my bank account every month). This was to pay off my previous loan (which was in my sole name which again I paid via my halifax a/c) and since then I applied for a further loan to cover the previous one to go in my sole name since we had parted ways and again the payments I have been responsible for. I find it so unfair that he is entitled to this half of the PPI when it was just the name on the loan and he never paid a penny towards this debt. I understand legally why this is - but I'm wondering if there is a cat in hell's chance I could be refunded the other half due to the proof I could show of my sole responsibility of repaying the same.

Please note that I've only had one loan at a time - the newest always repaid the previous one but as time went on they increased in amounts.

3) I don't seem to recollect a lot of information on the PPI being sold to me previously but this is going against me (3 of the loans are only being upheld in part). Would it be right to press for an increased offer?

I understand I maybe should be grateful for anything back but Halifax have always left a bitter taste in my mouth. I have had loans with Halifax for years and when I was in financial difficulty they just looked the other way. I am now getting my head above water (one last debt to finish off then not going back that way again!!).

I don't understand why on the front page of their decision they have put for the total I "will receive" is £2607.89 then on the back page they have put "total refund due" £2092.70.

Sorry for the length of the thread but would be grateful for any advice/assistance you can provide.

Thanking you in advance...:j

-taff

You could get the full refund if he gave you the money for it, otherwise, you've got a zero chance of having his half as well, no matter if you paid the loan yourself or not. Whether you asked for it or not, you would have signed to say you wanted it.
The two that didn't have PPI would have had a rollover of interest from the one previous with PPI which is why you'r getting some for the ones without it.

You can't press for an incresed offer unles the loans have been upheld, and if that were the case, they would have refunded you everything you are entitled to. You don't haggle about the end figure, it's a set amount, which is what you borrowed for the PPI, the interest added to that, and then 8% simple interest, les any amounts rebated due to consolidation.

What is half the PPI on the joint loan?

Sarros

Hi, we've just had a settlement figure from Loans.co.uk. Our loan was in joint names, the actual PPI policy was in my partners name and the loan payments came from my account. We both had to sign the acceptance form but we could indicate upto 2 accounts with a % going to each one if we wanted. Either way you will both definately have to sign the acceptance form.

jlp100

-taff wrote: »

You could get the full refund if he gave you the money for it, otherwise, you've got a zero chance of having his half as well, no matter if you paid the loan yourself or not. Whether you asked for it or not, you would have signed to say you wanted it.
The two that didn't have PPI would have had a rollover of interest from the one previous with PPI which is why you'r getting some for the ones without it.

You can't press for an incresed offer unles the loans have been upheld, and if that were the case, they would have refunded you everything you are entitled to. You don't haggle about the end figure, it's a set amount, which is what you borrowed for the PPI, the interest added to that, and then 8% simple interest, les any amounts rebated due to consolidation.

What is half the PPI on the joint loan?

£1181.50 is 'my amount'. Does that mean I have to get in touch with him? I don't even know where he lives. Do you think if I got him to write a letter to the Halifax they would accept he had nothing to do with the repayments of the loan and therefore they would repay me the full amount. I suppose if I had to get in touch with him I could, although I'd rather stick pins in my eyes :rotfl:

Do you know why there is a £500 difference between the amount it says I will receive for my loans on the front page and then the amount I will receive on the end page?

Just going through it all now - headache! :mad:

-taff

I doubt it. I expect they may pay the full amount into a joint account, but as there were two of you, they wouldmake the cheque out to him too. Or pay it into his account , if either of you stil bank there.

No idea. Have a thorough read

welshgasman

If your ex was to waiver his refund, they would pay it all to you if you both agree.

You will likely be paid to a joint a/c if you still have one(unlikely?) or issued a joint cheque to whoever complained (likely you?).

You will not be able to cash it as you no longer have a joint a/c, so you will need to ask for separate cheques at least.

It is at this point that they will require authorisation from you both as to the split. This can be verbal over the phone providing you can pass DPA.

This is assuming that they handle the case in the same way as another part of the group.

amersall

jlp100 wrote: »

Hi folks.

I've received a letter from Halifax who have offered me around £2,600 on 6 loans I have had with them. Yet at the end of the substantial explanations (haven't got a clue as to what half of it means) the total refund offered is actually £2092.70.

1) 2 of the loans had no PPI yet they have have offered £580 on one of these and £220.96 on the other (included added 8% interest)??
If both of these loans had no PPI then you would not be due a refund unless one loan had PPI and you repaid the previous one with the next, you would have received a rebate of PPI at settlement but the remaining PPI would have gone onto the next loan
2) When I had a phone call from Halifax going through details of my claim I knew for certain the PPI was put on a joint loan I didn't ask for.

I'd had previous Halifax loans but due to the amount I applied for (£7k for consolidating debts) I had to ask my partner at the time to co-sign for the loan. Half of this PPI amount is being refunded to me.

I was solely responsible for the repayments (Halifax would be able to see the DD came out of my bank account every month). This was to pay off my previous loan (which was in my sole name which again I paid via my halifax a/c) and since then I applied for a further loan to cover the previous one

This is what I mean above.to go in my sole name since we had parted ways and again the payments I have been responsible for. I find it so unfair that he is entitled to this half of the PPI when it was just the name on the loan and he never paid a penny towards this debt. I understand legally why this is - but I'm wondering if there is a cat in hell's chance I could be refunded the other half due to the proof I could show of my sole responsibility of repaying the same.

Please note that I've only had one loan at a time - the newest always repaid the previous one but as time went on they increased in amounts.
This is due to the PPI being rebated and the rest going onto the next loan
3) I don't seem to recollect a lot of information on the PPI being sold to me previously but this is going against me (3 of the loans are only being upheld in part). Would it be right to press for an increased offer?
Does it say why they are being upheld in part? have they taken a premium of insurance off for a policy they say you needed?

I understand I maybe should be grateful for anything back but Halifax have always left a bitter taste in my mouth. I have had loans with Halifax for years and when I was in financial difficulty they just looked the other way. I am now getting my head above water (one last debt to finish off then not going back that way again!!).

I don't understand why on the front page of their decision they have put for the total I "will receive" is £2607.89 then on the back page they have put "total refund due" £2092.70.
I believe Halifax take the tax off the 8% amounts so you don't need to contact HMRC, it could also be the policy they say you should have had instead.
Sorry for the length of the thread but would be grateful for any advice/assistance you can provide.

Thanking you in advance...:j

Regards your partners share, the other posters are correct and I would rather have 50% of something than 50% of nothing

amersall

Do you know why there is a £500 difference between the amount it says I will receive for my loans on the front page and then the amount I will receive on the end page?

Did they not give you a more detailed breakdown?.

welshgasman

The difference *might* be the amount that they will pay into your existing loan (if you have one) to put it back to where it would be if you did not have PPI on the other loans

It is not necessary to have PPI on that last loan, just the fact that it followed on from PPI covered loans.

Nevertheless you can always contact them and ask for a breakdown of the calculations and you can certainly contact and ask them to explain the difference in the two amounts, if it is not already explained in the document.