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Medical Complaint.

My mum was taken ill last Thursday. My brother called the Dr out. When he came he didn't bother to take her temperature. He said he couldn't take her blood pressure because the battery in the machine was dead. He asked my mum if she had been weeing a lot. She said yes, and he stated she had a urine infection.
He handed my brother a prescription for antibiotics, and left. A few hours later my mum took a turn for the worst. So my sister called an ambulance.
The paramedics took mum's blood pressure and said it was sky high. And she was in danger of having a stroke.
She went further downhill at the hospital, and did sadly suffer a stroke. Fri morning she was transferred to the acute stroke ward in another specialist hospital where she had a seizure. She is very unwell.
I am very angry that the Dr could not see the possibility of a stroke. How can they let the battery in the blood pressure machine run out? That's absurd.
I feel like making a complain against this Dr. But I don't know what's involved. It's very awkward because it's our family practice that we have been with for as long as I can remember.

Comments

  • Pollycat
    Pollycat Posts: 36,148 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Maybe this will help:
    http://www.nhs.uk/choiceintheNHS/Yourchoices/GPchoice/Pages/GPcomplaints.aspx

    Hope your Mum recovers soon.
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Bear in mind that the Doctor might not have been as incompetent as it first appears.

    He could probably tell you mother had a temperature but not a dangerously high one just by touch so would not need to get an exact reading.

    And her high blood pressure may not have been related to the infection meaning that the doctor correctly diagnosed the problem he had been summoned for.

    There are normally no obvious symptoms of high blood pressure and it is found during screening rather than as a result of presenting with some symptom so although he would have liked to do a BP test it would not have been considered urgent.

    It would probably be best to try and sound out one of the doctors at the hospital to see if there was anything lacking in your mother's treatment before going ahead with a complaint.


    Hope your mother makes a good recovery.
    There are two types of people in the world: Those that can extrapolate information.
  • xsunnysuex
    xsunnysuex Posts: 582 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    Pollycat wrote: »

    Thank you.
  • xsunnysuex
    xsunnysuex Posts: 582 Forumite
    Part of the Furniture Combo Breaker I've been Money Tipped!
    Azari wrote: »
    Bear in mind that the Doctor might
    He could probably tell you mother had a temperature but not a dangerously high one just by touch so would not need to get an exact reading.

    And her high blood pressure may not have been related to the infection meaning that the doctor correctly diagnosed the problem he had been summoned for.

    There are normally no obvious symptoms of high blood pressure and it is found during screening rather than as a result of presenting with some symptom so although he would have liked to do a BP test it would not have been considered urgent.




    Hope your mother makes a good recovery.

    He never even went near my mum. So he couldn't have seen if she had a temperature or not. And my mum is 76yrs old, and not in great health. I would have thought a blood pressure check would have been the first thing on the list.
    Thankyou for your reply and I will talk to the dr's at the hospital.
  • piglet25
    piglet25 Posts: 927 Forumite
    Stoptober Survivor
    He should have done a dipstick urine test to see whether there was an infection, the BP machine should be checked daily and he should have performed an examination on your mum, not just assumed it was a wee infection because she had been weeing alot, definately follow it up because if the stroke had been worse you could have been in a very different situation today. Wishing you all well xx
  • battleborn
    battleborn Posts: 516 Forumite
    I would say this is gross misconduct.
  • Hoof_Hearted
    Hoof_Hearted Posts: 2,362 Forumite
    Part of the Furniture 1,000 Posts
    You have to get it into your head that if you are old (and poor), nobody gives a !!!! any more. That's the terrible way the NHS is heading. Your mum has been very badly treated and I would definitely lodge a complaint, not that it will get you anywhere....
    Je suis sabot...
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